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FAQs

What sizing standard does Puma use?

Puma products on the site are in American sizes, with measurements available in the size guide for selecting an appropriate fit. Note that certain products may use different size scales.

Has the product been discontinued online after previously being available for sale?

Sold-out items restocked; note, some limited edition products won't replenish.

Will I get a Puma order confirmation and what's next?

Yes, upon successful transaction, you will receive an email containing the order summary and an Order Number. Simply wait for your parcel to arrive.

What are the delivery charges?

Orders totaling ₱3000 or more receive complimentary standard shipping. Orders under incur a ₱180 shipping charge.

What shipping choices does Puma provide, and do they offer worldwide shipping?

Puma currently only provide standard shipping, and unfortunately, worldwide shipping is not available.

How can I initiate a product return?

Contact customer service within 14 days for returns with the order number. Exclusions apply. Check return policy for updates; final decisions by Puma.

When can I expect to receive my refund?

Refunds vary by payment method. Credit Card processing takes 1-3 days, while Cash on Delivery can take up to 21 days. Shipping fees are non-refundable.

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About Puma

Continuing to innovate and lead in the athletic and fashion industries, Puma combines functionality with cutting-edge design to cater to dynamic lifestyles. Their extensive range ensures that every customer enjoys luxury sportswear and footwear, from adults to kids. Their commitment to quality and style guarantees superior performance and fashionable looks, making it a go-to brand for all.

Featuring comfortable insoles, extra cushioning, and sporty elements, Puma shoes boost performance and elevate your look. They embody sportiness, precision, and swiftness, essential for excelling on courts and tracks. Enhanced with cutting-edge technologies, these shoes provide superior comfort, enabling you to move with style and confidence.

Incorporating fresh styles and bright colors, Puma’s kids sports apparel collection keeps youngsters cool during outdoor play. The range features shoes with comfortable soles, easy-to-remove straps, and moisture-wicking materials. Designed for maximum comfort and style, these pieces ensure kids look and feel their best whenever they are outside.

To further enhance the shopping experience, Puma offers free standard shipping with a minimum purchase of ₱3,000. This perk makes it even more convenient to access their high-quality products. With exclusive discounts and vouchers available, loyal Puma customers can enjoy premium products at reduced prices. This not only maximizes savings but also ensures they stay ahead of trends in athletic fashion and lifestyle.

How to use Puma coupons

Go to the official website.
Choose items and add them to the cart.
Go to the cart to review the items.
Login or sign up for an account.
Look for the Coupon Code field during checkout.
Enter and apply the coupon code.
Verify the discount after the application is complete.
Proceed to payment with the discounted total.

Why Choose Puma?

Leading innovation

Customers can experience Puma's leading innovation in sportswear, offering advanced products designed for athletes and enthusiasts alike.

Superior Comfort

Puma shoes offer comfortable insoles, extra cushioning, and advanced technologies for superior comfort. These features enhance performance, allowing customers to move with style and confidence.

Service Excellence

With a commitment to service excellence, the company consistently goes above and beyond to meet and exceed customer expectations, ensuring a seamless and satisfying experience.