Rated 3/5 from 1 reviews
Zalora is an online fashion destination in the Philippines. Offering a diverse selection of global and local trends, featuring favorite international designers and the most relevant Filipino brands. With a focus on the latest fashion trends, the collection is always up-to-date, showcasing exciting styles in clothing, shoes, bags, watches, beauty, and more.
Effortless shopping is a top priority, reflected in the seamless navigation of the website and app. Customers can rely on the dedicated team of local customer service consultants in Manila for assistance with any inquiries or concerns. Their prompt support guarantees efficient resolution of issues, contributing to an enhanced shopping experience. This commitment to customer satisfaction ensures a smooth and enjoyable journey for shoppers from start to finish.
Their shopping is straightforward and secure, and they offer various payment options, such as Cash on Delivery and credit card. After ordering, customers can track their package with the provided system and receive SMS updates. This transparency offers peace of mind, ensuring a smooth shopping experience from purchase to delivery.
Recognising the significance of a perfect fit, Zalora provides a hassle-free return policy within 30 days of receiving goods. Customers can enjoy free returns at drop-off locations nationwide or opt for complimentary pick-up services in select areas. This flexibility ensures that returning or exchanging items is convenient and stress-free for shoppers. Such customer-centric policies underscore Zalora's commitment to delivering an exceptional shopping experience focused on satisfaction and convenience.