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FAQs

Does Go City provide group discounts?

Yes! Travelers with a group of 20 or more may qualify for a group discount. They can reach out to [email protected] or call +1 855-397-6598 to inquire about special rates.

How will passes be received?

Once passes are bought, a confirmation email will arrive. It includes download and activation instructions.

Can I purchase passes for others?

Yes, passes can be purchased for someone else. During checkout, simply provide their name and email address.

Is the confirmation email sufficient for accessing attractions?

To gain entry into attractions, you must have your pass on the Go City app or download the PDF to your phone or print it. This ensures smooth access to all included activities and attractions. Make sure to have your pass handy in your preferred format before embarking on your adventure.

When can I submit a claim for my Go City pass?

You can submit a claim within 14 days of the last use of your pass.

What are the requirements for submitting a claim?

All-Inclusive Pass holders need to utilise their pass a minimum of three times daily throughout its duration. Explorer Pass holders are required to exhaust all their allotted choices. Ensure compliance with these usage requirements to maximise the benefits of your pass during your exploration.

What is the cancellation policy for Go City passes?

For most destinations, passes feature a 90-day cancellation policy. However, for New York and Chicago, there's a generous 365-day money-back guarantee for unused passes. Take advantage of these flexible policies to ensure peace of mind when planning your travel arrangements to these specific destinations.

How long does it take to process a refund?

Refunds usually take a few business days. Bank processing times vary. Expect delays in fund crediting. Adjust financial planning accordingly.

About Go City

Go City enhances travel experiences with diverse options catering to all preferences. Leading in convenience, Go City ensures seamless exploration worldwide. Effortlessly discover the world's wonders through Go City's curated selection. From iconic landmarks to hidden gems, Go City offers travelers unforgettable adventures. With its commitment to enhancing travel experiences, Go City stands as a reliable companion for every explorer, facilitating memorable journeys around the globe.

Travelers can effortlessly explore popular destinations and uncover hidden gems through the platform. Go City caters to diverse interests, offering iconic landmarks, cultural sites, outdoor adventures, and culinary experiences. From historic landmarks such as the Eiffel Tower to thrilling activities like helicopter tours, options abound. Travelers have the freedom to craft their ideal itinerary with a wide array of choices. With Go City, every traveler can find activities suited to their preferences, ensuring a fulfilling and memorable journey.

One of the key features of Go City is its user-friendly interface, which makes it easy for travelers to browse and book activities. With detailed descriptions, photos, and reviews, travelers can make informed decisions about their experiences. Additionally, the platform offers flexible booking options, allowing travelers to secure their reservations in advance or on the go.

The platform stands out with its unwavering commitment to customer satisfaction. Reliable customer support is readily available to assist travelers throughout their journey. From addressing inquiries to resolving concerns, the dedicated support team ensures a smooth experience. With expert guidance and timely assistance, travelers can navigate their adventures with ease. Go City's commitment to service excellence guarantees peace of mind for every traveler.

Moreover, Go City prioritises flexibility and convenience for travelers. With free cancellation options available for many attractions and activities, travelers can book with confidence knowing that their plans can be adjusted if needed. This flexibility extends to booking methods as well, with options to book online or through the Go City mobile app.

The platform prioritises affordability and convenience for travelers by offering discounts, vouchers, and free cancellation options. With these incentives, travelers can explore without worrying about budget constraints. Flexibility is key, allowing travelers to plan their trips with peace of mind. Whether seeking discounts or ensuring flexibility, Go City caters to diverse traveler needs. By prioritising affordability and convenience, Go City enhances the overall travel experience for its users.

How to use Go City coupons

Visit the Go City website and browse the available attractions, tours, and activities.
Select the desired experiences and add them to your cart.
Proceed to the checkout page, where you will find a field to enter your promo code.
Enter the promo code exactly as it appears.
Click "Redeem" to see the discount reflected in your total amount.
Complete the checkout process by providing any necessary payment and booking details.
Once confirmed, you'll receive confirmation of your booking.

Why Choose Go City?

Comprehensive Travel Offerings

Access to a diverse array of attractions, tours, and activities all in one place.

Customer Support

Receive assistance from a dedicated customer support team to address any inquiries or concerns.

Customised Pass Selection

Choose from flexible pass options tailored to individual travel preferences and budgets.

Hints & Tips

Sign up for the newsletter to unlock a 5% discount and gain access to exclusive offers, trip inspiration, and attraction updates. Receive these perks directly in your inbox.

With Go City, travelers save up to 50% on top attractions, tours, and activities, making exploration easier and more affordable. Enjoy significant savings on a diverse range of experiences.

Enjoy discounts of up to 50% on selected attractions, making exploration more affordable for customers.