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Woman says airline grounded her due to tweets

The Philippine Star

MANCHESTER, N.H. — A New Hampshire woman says she was removed from a JetBlue flight after tweeting about the flight's delays, which included a pilot having to take a sobriety test.

Lisa Carter-Knight, of Exeter, was waiting to board a Boston-bound plane in Philadelphia on Tuesday. JetBlue says it was delayed when the pilot believed another passenger accused him of being intoxicated. JetBlue said as a precaution, a sobriety test was conducted; the pilot was cleared.

Carter-Knight made posts to Twitter about the pilot accusing passengers of questioning his sobriety and also posted pictures of the plane. The flight eventually left four hours behind schedule, but Carter-Knight was denied boarding.

WMUR-TV reports JetBlue said if it feels a customer isn't complying with safety instructions, exhibits objectionable behavior or causes conflict at the gate the customer will be asked to deplane or will be denied boarding.

Carter-Knight, who said JetBlue claimed that she was being "unruly," got a refund.

A NEW HAMPSHIRE

BOARDING

CARTER

CARTER-KNIGHT

EXETER

FLIGHT

JETBLUE

KNIGHT

LISA CARTER-KNIGHT

PILOT

SOBRIETY

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