My.SSS deploys stricter process for verification

MANILA, Philippines —  State-run pension fund Social Security System (SSS) has implemented a multi-factor authentication scheme as part of its enhanced security measures.

In a statement, SSS called on its members to update their contact information, especially their mobile numbers, following the multi-factor authentication scheme incorporation during log-ins.

SSS officer-in-charge president and CEO Voltaire Agas said the proactive step aims to enhance the security of the SSS online portal.

SSS members have two options for the multi-factor authentication to access their account: the SMS one-time password (SMS-OTP) and the time-based one-time password (TOTP).

By default, members can use the SMS-OTP to log in to their accounts. A six-digit passcode will be sent to their SSS-registered mobile every time they log in.

Implementation of the two authentication options for the My.SSS Portal bolsters the security feature of the online portal, mitigating the risks associated with unauthorized access and potential fraud.

As such, the passcode will be sent to the member’s registered mobile numbers in the SSS records whenever they access their My.SSS accounts.

Outdated or inactive contact information can be a hurdle when logging into the portal.

Agas said members may update their contact information online or at any SSS branch office.

Members without a mobile number in the SSS records can update their contact information via the submission of a member data change request form.