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                    [ArticleID] => 222911
                    [Title] => Banks urged: Outsource customer service needs
                    [Summary] => For a business that thrives on customer relations, a high level of efficiency is important in ensuring the continued patronage of the public. Customer Contact Center Inc. (C-Cubed), the first and only ISO 9001:2000 certified call center in the country, calls on customer-oriented institutions like banks to increase their market reach by outsourcing their corporate service requirements.


                    [DatePublished] => 2003-10-03 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
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                    [SectionName] => Technology
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                    [ArticleID] => 101340
                    [Title] => Lopezes not giving up on Extelcom
                    [Summary] => 

The Lopez Group is not yet giving up on Express Telecommunications, noting that
there are enough opportunities in the wireless phone industry for other
players.

Benpres Holdings chief operating officer J. Xavier Gonzales said Extelcom,
despite trailing behind industry leaders Smart and Globe can still compete in
the cellular business if it can catch up with the advancement in technology.

The merger of Globe and Islacom and the close affiliation between Smart and
Piltel further downgrades Extelcom's standing in the cellular race.
                    [DatePublished] => 2000-01-16 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1096615
                    [AuthorName] =>  Christina Mendez
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
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            [2] => Array
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                    [ArticleID] => 101277
                    [Title] => Lopez group sets P5.5-B capex budget
                    [Summary] => 

The Lopez group has earmarked roughly P5.5 billion for capital expenditures of
its communication units this year, anchored on the structural build-up of crown
jewel ABS-CBN Broadcasting Corp. and the turnaround of Bayan Telecommunications
into profitability.

J.
                    [DatePublished] => 2000-01-10 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1096615
                    [AuthorName] =>  Christina Mendez
                    [SectionName] => Business
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XAVIER GONZALES

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                    [ArticleID] => 222911
                    [Title] => Banks urged: Outsource customer service needs
                    [Summary] => For a business that thrives on customer relations, a high level of efficiency is important in ensuring the continued patronage of the public. Customer Contact Center Inc. (C-Cubed), the first and only ISO 9001:2000 certified call center in the country, calls on customer-oriented institutions like banks to increase their market reach by outsourcing their corporate service requirements.


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                    [ArticleID] => 101340
                    [Title] => Lopezes not giving up on Extelcom
                    [Summary] => 

The Lopez Group is not yet giving up on Express Telecommunications, noting that
there are enough opportunities in the wireless phone industry for other
players.

Benpres Holdings chief operating officer J. Xavier Gonzales said Extelcom,
despite trailing behind industry leaders Smart and Globe can still compete in
the cellular business if it can catch up with the advancement in technology.

The merger of Globe and Islacom and the close affiliation between Smart and
Piltel further downgrades Extelcom's standing in the cellular race.
                    [DatePublished] => 2000-01-16 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1096615
                    [AuthorName] =>  Christina Mendez
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

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                    [ArticleID] => 101277
                    [Title] => Lopez group sets P5.5-B capex budget
                    [Summary] => 

The Lopez group has earmarked roughly P5.5 billion for capital expenditures of
its communication units this year, anchored on the structural build-up of crown
jewel ABS-CBN Broadcasting Corp. and the turnaround of Bayan Telecommunications
into profitability.

J.
                    [DatePublished] => 2000-01-10 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1096615
                    [AuthorName] =>  Christina Mendez
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
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abtest

Banks urged: Outsource customer service needs

October 3, 2003 - 12:00am

For a business that thrives on customer relations, a high level of efficiency is important in ensuring the continued patronage of the public. Customer Contact Center Inc. (C-Cubed), the first and only ISO 9001:2000...

Technology

Lopezes not giving up on Extelcom

By Christina Mendez | January 16, 2000 - 12:00am

The Lopez Group is not yet giving up on Express Telecommunications, noting that there are enough opportunities in the wireless phone industry for other players. Benpres Holdings chief operating officer J. Xavier...

Business

Lopez group sets P5.5-B capex budget

By Christina Mendez | January 10, 2000 - 12:00am

The Lopez group has earmarked roughly P5.5 billion for capital expenditures of its communication units this year, anchored on the structural build-up of crown jewel ABS-CBN Broadcasting Corp. and the turnaround...

Business