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                    [Title] => Call center industry firm on retaining No. 1 status
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The call center industry of the Philippines is determined to keep its status as no. 1 in the world for voice calls, even as it strives to put key measures in place to also become no. 1 in the non-voice segment.

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                    [Title] => As ICCCE 2013 opens today Cebu takes the spotlight
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Now on its ninth run, the Contact Center Association of the Philippines (CCAP) decided to bring the world’s largest contact center conference and expo to Cebu for the first time, Cebu being the next big thing for the industry after Manila.

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                    [AuthorID] => 1398184
                    [AuthorName] => Joefel Ortega Banzon
                    [SectionName] => Freeman Cebu Business
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                    [Title] => BPO voice workforce seen rising 15% next year
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The workforce of the voice segment of the country’s information technology – business process outsourcing (IT-BPO) sector is expected to increase by 15 percent next year as the industry is showing no signs of slowing down.

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                    [AuthorName] => Lawrence Agcaoili
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                    [Title] => BPO voice workforce seen rising 15% next year
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The workforce of the voice segment of the country’s information technology – business process outsourcing (IT-BPO) sector is expected to increase by 15 percent next year as the industry is showing no signs of slowing down.

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abtest

Call center industry firm on retaining No. 1 status

February 23, 2014 - 12:00am

The call center industry of the Philippines is determined to keep its status as no. 1 in the world for voice calls, even as it strives to put key measures in place to also become no. 1 in the non-voice segment....

Business

As ICCCE 2013 opens today Cebu takes the spotlight

By Joefel Ortega Banzon | August 28, 2013 - 12:00am

Now on its ninth run, the Contact Center Association of the Philippines (CCAP) decided to bring the world’s largest contact center conference and expo to Cebu for the first time, Cebu being the next big thing...

Freeman Cebu Business

BPO voice workforce seen rising 15% next year

By Lawrence Agcaoili | November 3, 2012 - 12:00am

The workforce of the voice segment of the country’s information technology – business process outsourcing (IT-BPO) sector is expected to increase by 15 percent next year as the industry is showing no...

Business