+ Follow QUINTUM TECHNOLOGIES Tag
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[ArticleID] => 298646
[Title] => E Connect Asia: A hi-tech call center with a heart
[Summary] => Whenever people think of call centers, they imagine a brightly lit room with rows upon rows of cubicles filled with headset-wearing customer service representatives facing flat-screen LCD monitors speaking to their clients in faraway places. High-tech and futuristic, perhaps, but the picture may also be lacking a bit of warmth the human touch.
It is this warm and emotional aspect where a call center company can make a difference, and this is precisely where E Connect Asia focuses its operations on.
[DatePublished] => 2005-09-26 00:00:00
[ColumnID] => 133272
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Technology
[SectionUrl] => technology
[URL] =>
)
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)
QUINTUM TECHNOLOGIES
Array
(
[results] => Array
(
[0] => Array
(
[ArticleID] => 298646
[Title] => E Connect Asia: A hi-tech call center with a heart
[Summary] => Whenever people think of call centers, they imagine a brightly lit room with rows upon rows of cubicles filled with headset-wearing customer service representatives facing flat-screen LCD monitors speaking to their clients in faraway places. High-tech and futuristic, perhaps, but the picture may also be lacking a bit of warmth the human touch.
It is this warm and emotional aspect where a call center company can make a difference, and this is precisely where E Connect Asia focuses its operations on.
[DatePublished] => 2005-09-26 00:00:00
[ColumnID] => 133272
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Technology
[SectionUrl] => technology
[URL] =>
)
)
)
abtest
September 26, 2005 - 12:00am