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They take good care of their own people so that they in turn will take good care of their customers.


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They take good care of their own people so that they in turn will take good care of their customers.


TeleTech Vice President and General Manager, Maulik Parekh, sat with The STAR not long ago to discuss this approach, which has constantly fueled a fiercely loyal workforce to perform at the highest levels.


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abtest

PLDT unit eyes BPO prospects in Australia

September 2, 2011 - 12:00am

PLDT subsidiary SPi Global, the largest Filipino-owned business process outsourcing (BPO) company, has included Australia in its global resource network to tap opportunities in getting BPO clients from the prosperous...

Business

PLDT's BPO unit eyes operations in Latin America and China

March 16, 2011 - 12:00am

SPi Global, the business process outsourcing (BPO) unit of Philippine Long Distance Telephone Co. (PLDT), is looking at setting up operations in Latin America and China as part of its worldwide expansion.

Business

PLDT's BPO unit aims to more than double revenues in 3-4 years

August 25, 2010 - 12:00am

Philippine Long Distance TelephoneCo. (PLDT) subsidiary SPi Global, the largest Filipino-owned business process outsourcing (BPO) company, aims to more than double its revenues in the next three to four years from...

Business

Business process outsourcing player sees recession benefitting industry in RP

By Ronilo Pamonag | March 5, 2009 - 12:00am

ILOILO CITY, Philippines – As companies abroad continue to lay off workers and even close shop, the country’s business process outsourcing (BPO) industry stands to benefit from this situation, a top BPO...

Business

TeleTech employs 15,000 nationwide

May 5, 2008 - 12:00am

Freeman Cebu Business

Making good leaders

By Iris Gonzales | March 24, 2008 - 12:00am

Success does not happen overnight. It takes good leaders for a company to reach the top.

Business As Usual

RP: Fastest growing site for TeleTech operations

By Ehda Dagooc | October 15, 2007 - 12:00am

The Philippines may become the largest call center site for TeleTech Holdings Inc., worldwide operations in the next few years, as the company foresees to employ a total of 25,000 people by the end of 2009.

Freeman Cebu Business

Teletech plans to double Pinoy workers by 2009

October 13, 2007 - 10:00am

Nation

TeleTech’s people-centered approach to success

By Dong Magsajo | April 16, 2007 - 12:00am

TeleTech, the leading provider of Customer Management and Business Process Outsourcing (BPO) solutions worldwide, has a not-so-secret recipe for success. They take good care of their own people so that they in turn...

Business As Usual

TeleTech expects to employ 1k agents

By Ehda Dagooc | November 6, 2006 - 12:00am

Inbound customer management call center, TeleTech has officially opened its 700-seat facility in Cebu and projected to employ about 1,000 call center agents in the next eight months.

Freeman Cebu Business