+ Follow Outsourcing Tag
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[ArticleID] => 2263501
[Title] => Insurance BPO Philippines: How outsourcing is transforming the industry
[Summary] => Several factors have contributed to the Philippines' success as a top destination for insurance process outsourcing. Its strategic time zone, English-speaking workforce and cultural compatibility with Western countries make it an appealing choice for insurance companies seeking cost-effective solutions.
[DatePublished] => 2023-05-03 16:30:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Biz Memos
[SectionUrl] => biz-memos
[URL] => https://media.philstar.com/photos/2023/05/03/insurancebpo_2023-05-03_14-42-17862_thumbnail.jpg
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[1] => Array
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[ArticleID] => 2261549
[Title] => Unyonista sa BPO industry 'pinagsasaksak' sa Bacolod City, patay
[Summary] => Patay ang progresibong organisador ng mga empleyado ng business process outsourcing (BPO) sa Visayas matapos matagpuang puno ng saksak tatlong araw matapos mawala nang parang bula.
[DatePublished] => 2023-04-25 13:35:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] => 1806091
[AuthorName] => James Relativo
[SectionName] => Probinsiya
[SectionUrl] => probinsiya
[URL] => https://media.philstar.com/photos/2023/04/25/3427380136908055627148774085129006773755322n_2023-04-25_13-09-47208_thumbnail.jpg
)
[2] => Array
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[ArticleID] => 2249014
[Title] => Customer care Philippines: How advanced technology is pushing the boundaries
[Summary] => Contact centers’ investments in advanced technologies have pushed the boundaries of what is possible in customer care.
[DatePublished] => 2023-03-06 16:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Biz Memos
[SectionUrl] => biz-memos
[URL] => https://media.philstar.com/photos/2023/03/03/piton-lead_2023-03-03_10-14-34755_thumbnail.jpg
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[3] => Array
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[ArticleID] => 2233598
[Title] => Call center services in Philippines: How outsourcing can improve customer experience
[Summary] => In a mere 20 years, the country’s outsourcing sector has grown from a handful of call centers to become a US$30 billion business that generates 9% of the country’s GDP.
[DatePublished] => 2023-01-18 13:30:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Biz Memos
[SectionUrl] => biz-memos
[URL] => https://media.philstar.com/photos/2022/12/27/piton_2022-12-27_14-00-57521_thumbnail.jpg
)
[4] => Array
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[ArticleID] => 2217586
[Title] => Call centers Philippines: When outsourcing, quality matters
[Summary] => It’s now a well-known fact that outsourcing to call centers in the Philippines can help companies reduce costs, boost business efficiency, improve employee productivity and provide the competitive advantage needed to succeed in a challenging global economy.
[DatePublished] => 2022-10-19 08:53:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Lifestyle Business
[SectionUrl] => business-life
[URL] => https://media.philstar.com/photos/2022/10/18/piton-lead_2022-10-18_14-15-56417_thumbnail.jpg
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[5] => Array
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[ArticleID] => 2207782
[Title] => Outsourcing Philippines: Why it makes perfect business sense
[Summary] => Outsourcing Philippines: Why it makes perfect business sense
[DatePublished] => 2022-09-06 15:16:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Biz Memos
[SectionUrl] => biz-memos
[URL] => https://media.philstar.com/photos/2022/09/06/philstar-photo-090522_2022-09-06_11-23-56882_thumbnail.jpg
)
[6] => Array
(
[ArticleID] => 1967717
[Title] => BPO firm braces for AI by workforce upskilling
[Summary] => A Cebu-based outsourcing company has started its move to prepare for AI (Artificial Intelligence) disruptions by “upskilling” its work force moving up to higher value services.
[DatePublished] => 2019-11-11 00:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] => 1804802
[AuthorName] => Ehda M. Dagooc
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] => https://media.philstar.com/photos/2019/11/10/bpo_2019-11-10_22-49-12455_thumbnail.jpg
)
[7] => Array
(
[ArticleID] => 1948977
[Title] => Outsourcing reaches post-qualification
[Summary] => The bidding process for the service providers of outsourced Capitol employees is now on its post-qualification stage.
[DatePublished] => 2019-09-04 00:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] => 1806378
[AuthorName] => Lorraine Ecarma
[SectionName] => Cebu News
[SectionUrl] => cebu-news
[URL] => https://media.philstar.com/photos/2019/09/04/outsourcing_2019-09-04_00-01-54_thumbnail.jpg
)
[8] => Array
(
[ArticleID] => 1948190
[Title] => How to protect companies from 3rd party data breaches
[Summary] => Outsourcing to third-party service providers is always a viable, if not inevitable, option for organizations especially regarding IT-related business functions where data is mission critical.
[DatePublished] => 2019-09-02 00:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Business As Usual
[SectionUrl] => business-as-usual
[URL] => https://media.philstar.com/photos/2019/09/01/bu2-mitigating-3rd-party-data-breaches_2019-09-01_18-01-11_thumbnail.jpg
)
[9] => Array
(
[ArticleID] => 1933640
[Title] => Outsourcing sa Kapitolyo gisugdan
[Summary] => Nagsugod na ang Bids and Awards Committee sa Kapitolyo sa pagpangita og bidder nga magsilbing service pr
[DatePublished] => 2019-07-11 00:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] => 1807640
[AuthorName] => Le Phyllis F. Antojado-Orillaneda
[SectionName] => Banat Balita
[SectionUrl] => balita
[URL] =>
)
)
)
Outsourcing
Array
(
[results] => Array
(
[0] => Array
(
[ArticleID] => 2263501
[Title] => Insurance BPO Philippines: How outsourcing is transforming the industry
[Summary] => Several factors have contributed to the Philippines' success as a top destination for insurance process outsourcing. Its strategic time zone, English-speaking workforce and cultural compatibility with Western countries make it an appealing choice for insurance companies seeking cost-effective solutions.
[DatePublished] => 2023-05-03 16:30:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Biz Memos
[SectionUrl] => biz-memos
[URL] => https://media.philstar.com/photos/2023/05/03/insurancebpo_2023-05-03_14-42-17862_thumbnail.jpg
)
[1] => Array
(
[ArticleID] => 2261549
[Title] => Unyonista sa BPO industry 'pinagsasaksak' sa Bacolod City, patay
[Summary] => Patay ang progresibong organisador ng mga empleyado ng business process outsourcing (BPO) sa Visayas matapos matagpuang puno ng saksak tatlong araw matapos mawala nang parang bula.
[DatePublished] => 2023-04-25 13:35:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] => 1806091
[AuthorName] => James Relativo
[SectionName] => Probinsiya
[SectionUrl] => probinsiya
[URL] => https://media.philstar.com/photos/2023/04/25/3427380136908055627148774085129006773755322n_2023-04-25_13-09-47208_thumbnail.jpg
)
[2] => Array
(
[ArticleID] => 2249014
[Title] => Customer care Philippines: How advanced technology is pushing the boundaries
[Summary] => Contact centers’ investments in advanced technologies have pushed the boundaries of what is possible in customer care.
[DatePublished] => 2023-03-06 16:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Biz Memos
[SectionUrl] => biz-memos
[URL] => https://media.philstar.com/photos/2023/03/03/piton-lead_2023-03-03_10-14-34755_thumbnail.jpg
)
[3] => Array
(
[ArticleID] => 2233598
[Title] => Call center services in Philippines: How outsourcing can improve customer experience
[Summary] => In a mere 20 years, the country’s outsourcing sector has grown from a handful of call centers to become a US$30 billion business that generates 9% of the country’s GDP.
[DatePublished] => 2023-01-18 13:30:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Biz Memos
[SectionUrl] => biz-memos
[URL] => https://media.philstar.com/photos/2022/12/27/piton_2022-12-27_14-00-57521_thumbnail.jpg
)
[4] => Array
(
[ArticleID] => 2217586
[Title] => Call centers Philippines: When outsourcing, quality matters
[Summary] => It’s now a well-known fact that outsourcing to call centers in the Philippines can help companies reduce costs, boost business efficiency, improve employee productivity and provide the competitive advantage needed to succeed in a challenging global economy.
[DatePublished] => 2022-10-19 08:53:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Lifestyle Business
[SectionUrl] => business-life
[URL] => https://media.philstar.com/photos/2022/10/18/piton-lead_2022-10-18_14-15-56417_thumbnail.jpg
)
[5] => Array
(
[ArticleID] => 2207782
[Title] => Outsourcing Philippines: Why it makes perfect business sense
[Summary] => Outsourcing Philippines: Why it makes perfect business sense
[DatePublished] => 2022-09-06 15:16:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Biz Memos
[SectionUrl] => biz-memos
[URL] => https://media.philstar.com/photos/2022/09/06/philstar-photo-090522_2022-09-06_11-23-56882_thumbnail.jpg
)
[6] => Array
(
[ArticleID] => 1967717
[Title] => BPO firm braces for AI by workforce upskilling
[Summary] => A Cebu-based outsourcing company has started its move to prepare for AI (Artificial Intelligence) disruptions by “upskilling” its work force moving up to higher value services.
[DatePublished] => 2019-11-11 00:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] => 1804802
[AuthorName] => Ehda M. Dagooc
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] => https://media.philstar.com/photos/2019/11/10/bpo_2019-11-10_22-49-12455_thumbnail.jpg
)
[7] => Array
(
[ArticleID] => 1948977
[Title] => Outsourcing reaches post-qualification
[Summary] => The bidding process for the service providers of outsourced Capitol employees is now on its post-qualification stage.
[DatePublished] => 2019-09-04 00:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] => 1806378
[AuthorName] => Lorraine Ecarma
[SectionName] => Cebu News
[SectionUrl] => cebu-news
[URL] => https://media.philstar.com/photos/2019/09/04/outsourcing_2019-09-04_00-01-54_thumbnail.jpg
)
[8] => Array
(
[ArticleID] => 1948190
[Title] => How to protect companies from 3rd party data breaches
[Summary] => Outsourcing to third-party service providers is always a viable, if not inevitable, option for organizations especially regarding IT-related business functions where data is mission critical.
[DatePublished] => 2019-09-02 00:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Business As Usual
[SectionUrl] => business-as-usual
[URL] => https://media.philstar.com/photos/2019/09/01/bu2-mitigating-3rd-party-data-breaches_2019-09-01_18-01-11_thumbnail.jpg
)
[9] => Array
(
[ArticleID] => 1933640
[Title] => Outsourcing sa Kapitolyo gisugdan
[Summary] => Nagsugod na ang Bids and Awards Committee sa Kapitolyo sa pagpangita og bidder nga magsilbing service pr
[DatePublished] => 2019-07-11 00:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] => 1807640
[AuthorName] => Le Phyllis F. Antojado-Orillaneda
[SectionName] => Banat Balita
[SectionUrl] => balita
[URL] =>
)
)
)
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