+ Follow INTERNATIONAL CONTACT CENTER CONFERENCE AND EXPO Tag
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(
[ArticleID] => 1197571
[Title] => Expert: Strengthen labor force to keep businesses competitive
[Summary] => Companies that want to succeed need to capitalize on the strengths of their labor force and invest on the career development of their employees in order to step up in the competition in terms of productivity and competitiveness.
[DatePublished] => 2013-09-11 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1342554
[AuthorName] => Grace Melanie L. Lacamiento
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[1] => Array
(
[ArticleID] => 1162751
[Title] => BPO players told, tame attrition rates to stay in the game
[Summary] => Contact center players are told to leverage in better managing their attrition rates and shrinkages to stay competitive in an industry that is drawing so many participants.
[DatePublished] => 2013-09-02 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1405019
[AuthorName] => John M. Destacamento
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[2] => Array
(
[ArticleID] => 1155141
[Title] => Cayetano: BPO a blessing to Phl
[Summary] => Senator Alan Peter Cayetano wrapped up the three-day International Contact Center Conference and Expo (ICCCE) 2013 by encouraging all sectors of the society to take care of the country’s newest blessing: the contact center industry.
[DatePublished] => 2013-08-31 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1405019
[AuthorName] => John M. Destacamento
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[3] => Array
(
[ArticleID] => 1149111
[Title] => AEC good for Phl contact center sector
[Summary] => The creation of the ASEAN (Association of Southeast Asian Nations) Economic Community (AEC) in 2015 is expected to benefit the Philippine contact center industry as it is seen to allow firms to expand operations, an economist said.
[DatePublished] => 2013-08-30 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1473425
[AuthorName] => Louella Desiderio
[SectionName] => Business
[SectionUrl] => business
[URL] =>
)
[4] => Array
(
[ArticleID] => 1151131
[Title] => Phl economy seen resilient to corruption controversies
[Summary] => Despite the corruption controversies surrounding the Philippine government, the economy is still expected to soar further, in fact it is considered as one of the three emerging economies in Southeast Asia along with Indonesia and Vietnam.
[DatePublished] => 2013-08-30 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1298072
[AuthorName] => Ehda Dagooc
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[5] => Array
(
[ArticleID] => 1146931
[Title] => TESDA scholarship program posts 93% job absorption rate
[Summary] => Seven times did he apply, seven times did he fail.
[DatePublished] => 2013-08-29 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1405019
[AuthorName] => John M. Destacamento
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[6] => Array
(
[ArticleID] => 1125462
[Title] => BPO industry to leverage from ASEAN integration
[Summary] => The Business Process Outsourcing (BPO) industry players in the Philippines are confident of their lead in the region’s offshoring sector, particularly in the 2015 ASEAN integration.
[DatePublished] => 2013-08-23 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1298072
[AuthorName] => Ehda Dagooc
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[7] => Array
(
[ArticleID] => 1096841
[Title] => BPO business lucrative but tough, risky venture
[Summary] => While the outsourcing/offshoring business is considered as one of the fastest growing industries in the Philippines, local investors are warned to be careful on investing in this highly lucrative but edgy business venture.
[DatePublished] => 2013-08-16 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1298072
[AuthorName] => Ehda Dagooc
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[8] => Array
(
[ArticleID] => 1075041
[Title] => CCAP brings int’l contact center event to Cebu
[Summary] => The Contact Center Association of the Philippines (CCAP) is organizing the 9th annual International Contact Center Conference and Expo (ICCCE) in Cebu.
[DatePublished] => 2013-08-11 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Travel and Tourism
[SectionUrl] => travel-and-tourism
[URL] =>
)
[9] => Array
(
[ArticleID] => 1075881
[Title] => Call centers bullish on growth as Phl remains ahead of India
[Summary] => The Contact Center Association of the Philippines (CCAP) remains confident the strong growth in revenues would be sustained almost three years after the Philippines displaced India as the leading destination for voice services.
[DatePublished] => 2013-08-11 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1097197
[AuthorName] => Lawrence Agcaoili
[SectionName] => Business
[SectionUrl] => business
[URL] =>
)
)
)
INTERNATIONAL CONTACT CENTER CONFERENCE AND EXPO
Array
(
[results] => Array
(
[0] => Array
(
[ArticleID] => 1197571
[Title] => Expert: Strengthen labor force to keep businesses competitive
[Summary] => Companies that want to succeed need to capitalize on the strengths of their labor force and invest on the career development of their employees in order to step up in the competition in terms of productivity and competitiveness.
[DatePublished] => 2013-09-11 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1342554
[AuthorName] => Grace Melanie L. Lacamiento
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[1] => Array
(
[ArticleID] => 1162751
[Title] => BPO players told, tame attrition rates to stay in the game
[Summary] => Contact center players are told to leverage in better managing their attrition rates and shrinkages to stay competitive in an industry that is drawing so many participants.
[DatePublished] => 2013-09-02 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1405019
[AuthorName] => John M. Destacamento
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[2] => Array
(
[ArticleID] => 1155141
[Title] => Cayetano: BPO a blessing to Phl
[Summary] => Senator Alan Peter Cayetano wrapped up the three-day International Contact Center Conference and Expo (ICCCE) 2013 by encouraging all sectors of the society to take care of the country’s newest blessing: the contact center industry.
[DatePublished] => 2013-08-31 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1405019
[AuthorName] => John M. Destacamento
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[3] => Array
(
[ArticleID] => 1149111
[Title] => AEC good for Phl contact center sector
[Summary] => The creation of the ASEAN (Association of Southeast Asian Nations) Economic Community (AEC) in 2015 is expected to benefit the Philippine contact center industry as it is seen to allow firms to expand operations, an economist said.
[DatePublished] => 2013-08-30 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1473425
[AuthorName] => Louella Desiderio
[SectionName] => Business
[SectionUrl] => business
[URL] =>
)
[4] => Array
(
[ArticleID] => 1151131
[Title] => Phl economy seen resilient to corruption controversies
[Summary] => Despite the corruption controversies surrounding the Philippine government, the economy is still expected to soar further, in fact it is considered as one of the three emerging economies in Southeast Asia along with Indonesia and Vietnam.
[DatePublished] => 2013-08-30 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1298072
[AuthorName] => Ehda Dagooc
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[5] => Array
(
[ArticleID] => 1146931
[Title] => TESDA scholarship program posts 93% job absorption rate
[Summary] => Seven times did he apply, seven times did he fail.
[DatePublished] => 2013-08-29 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1405019
[AuthorName] => John M. Destacamento
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[6] => Array
(
[ArticleID] => 1125462
[Title] => BPO industry to leverage from ASEAN integration
[Summary] => The Business Process Outsourcing (BPO) industry players in the Philippines are confident of their lead in the region’s offshoring sector, particularly in the 2015 ASEAN integration.
[DatePublished] => 2013-08-23 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1298072
[AuthorName] => Ehda Dagooc
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[7] => Array
(
[ArticleID] => 1096841
[Title] => BPO business lucrative but tough, risky venture
[Summary] => While the outsourcing/offshoring business is considered as one of the fastest growing industries in the Philippines, local investors are warned to be careful on investing in this highly lucrative but edgy business venture.
[DatePublished] => 2013-08-16 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1298072
[AuthorName] => Ehda Dagooc
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[8] => Array
(
[ArticleID] => 1075041
[Title] => CCAP brings int’l contact center event to Cebu
[Summary] => The Contact Center Association of the Philippines (CCAP) is organizing the 9th annual International Contact Center Conference and Expo (ICCCE) in Cebu.
[DatePublished] => 2013-08-11 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Travel and Tourism
[SectionUrl] => travel-and-tourism
[URL] =>
)
[9] => Array
(
[ArticleID] => 1075881
[Title] => Call centers bullish on growth as Phl remains ahead of India
[Summary] => The Contact Center Association of the Philippines (CCAP) remains confident the strong growth in revenues would be sustained almost three years after the Philippines displaced India as the leading destination for voice services.
[DatePublished] => 2013-08-11 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1097197
[AuthorName] => Lawrence Agcaoili
[SectionName] => Business
[SectionUrl] => business
[URL] =>
)
)
)
abtest
August 11, 2013 - 12:00am
