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Array ( [results] => Array ( [0] => Array ( [ArticleID] => 226137 [Title] => PLDT invests P125-M on state-of-the-art facilities [Summary] => Telecommunications giant Philippine Long Distance Telephone Co. (PLDT) is investing P125 million or $2.3 million for a state-of-the-art network for contact centers.
A PLDT subsidiary, iPlus Intelligent Network, will provide a next generation internet protocol contact center platform for mission critical contact center applications.
The iPlus solution support multi-channel customer interactions via telephone and fax, e-mail and internet, live and message-based, fixed and wireless modes of communication.
[DatePublished] => 2003-10-31 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => 1805266 [AuthorName] => Marianne V. Go [SectionName] => Business [SectionUrl] => business [URL] => ) [1] => Array ( [ArticleID] => 221215 [Title] => BOI grants perks to PLDT unit [Summary] => The Board of Investments has approved the P125-million investment of iPlus Intelligent Network, a subsidiary of telecommunications giant Philippine Long Distance Telephone Co. and granted it pioneering status.
[DatePublished] => 2003-09-13 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) ) )
INTELLIGENT NETWORK
Array ( [results] => Array ( [0] => Array ( [ArticleID] => 226137 [Title] => PLDT invests P125-M on state-of-the-art facilities [Summary] => Telecommunications giant Philippine Long Distance Telephone Co. (PLDT) is investing P125 million or $2.3 million for a state-of-the-art network for contact centers.
A PLDT subsidiary, iPlus Intelligent Network, will provide a next generation internet protocol contact center platform for mission critical contact center applications.
The iPlus solution support multi-channel customer interactions via telephone and fax, e-mail and internet, live and message-based, fixed and wireless modes of communication.
[DatePublished] => 2003-10-31 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => 1805266 [AuthorName] => Marianne V. Go [SectionName] => Business [SectionUrl] => business [URL] => ) [1] => Array ( [ArticleID] => 221215 [Title] => BOI grants perks to PLDT unit [Summary] => The Board of Investments has approved the P125-million investment of iPlus Intelligent Network, a subsidiary of telecommunications giant Philippine Long Distance Telephone Co. and granted it pioneering status.
[DatePublished] => 2003-09-13 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) ) )
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By Marianne V. Go | October 31, 2003 - 12:00am
September 13, 2003 - 12:00am
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