^
+ Follow INCONTACT Tag
Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 723445
                    [Title] => Siemens invests in top cloud-based call center  solution provider
                    [Summary] => 

Siemens Enterprise Communications has made a strategic investment in inContact, the world’s largest cloud-based call center solution provider, which has recently built its Asia-Pacific headquarters at the Bonifacio Global City in Taguig.

[DatePublished] => 2011-09-05 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) [1] => Array ( [ArticleID] => 656503 [Title] => Boom in software-as-a-service to generate $10.7-B revenues worldwide [Summary] =>

Worldwide revenues of software-as-a-service (SaaS) will likely reach $10.7 billion this year as the market is projected for stronger growth likely due to the “significant industry buzz” on SaaS and other off-premises models shifting to cloud computing, according to analyst firm Gartner.

[DatePublished] => 2011-02-13 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) [2] => Array ( [ArticleID] => 629445 [Title] => inContact boosts Sitel's agent rating [Summary] =>

Leading contact center software provider inContact has increased the agent efficiency rating of top global business process outsourcing (BPO) firm Sitel after implementing its customized training and communications solutions, Sitel said in a report.

[DatePublished] => 2010-11-14 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) [3] => Array ( [ArticleID] => 616707 [Title] => Call center solutions provider expands RP unit [Summary] =>

inContact, the market leader in on-demand call center software and agent optimization tools, announced yesterday that it is expanding its operations in the Philippines.

[DatePublished] => 2010-10-02 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) ) )
INCONTACT
Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 723445
                    [Title] => Siemens invests in top cloud-based call center  solution provider
                    [Summary] => 

Siemens Enterprise Communications has made a strategic investment in inContact, the world’s largest cloud-based call center solution provider, which has recently built its Asia-Pacific headquarters at the Bonifacio Global City in Taguig.

[DatePublished] => 2011-09-05 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) [1] => Array ( [ArticleID] => 656503 [Title] => Boom in software-as-a-service to generate $10.7-B revenues worldwide [Summary] =>

Worldwide revenues of software-as-a-service (SaaS) will likely reach $10.7 billion this year as the market is projected for stronger growth likely due to the “significant industry buzz” on SaaS and other off-premises models shifting to cloud computing, according to analyst firm Gartner.

[DatePublished] => 2011-02-13 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) [2] => Array ( [ArticleID] => 629445 [Title] => inContact boosts Sitel's agent rating [Summary] =>

Leading contact center software provider inContact has increased the agent efficiency rating of top global business process outsourcing (BPO) firm Sitel after implementing its customized training and communications solutions, Sitel said in a report.

[DatePublished] => 2010-11-14 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) [3] => Array ( [ArticleID] => 616707 [Title] => Call center solutions provider expands RP unit [Summary] =>

inContact, the market leader in on-demand call center software and agent optimization tools, announced yesterday that it is expanding its operations in the Philippines.

[DatePublished] => 2010-10-02 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) ) )
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