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                    [Title] => The levels of customer service
                    [Summary] => 
Have you ever lost your cool simply because you had a horrible customer service experience? Or have you spent an enormous amount of money to set up a business and hire so many people, but your customers are leaving you simply because they couldn’t stand your service.

                    [DatePublished] => 2013-02-17 00:00:00
                    [ColumnID] => 133774
                    [Focus] => 0
                    [AuthorID] => 1325498
                    [AuthorName] => Francis J. Kong
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
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                    [ArticleID] => 758215
                    [Title] => Shake, Rattle & Roll hits its 'lucky 13'
                    [Summary] => 
Regal Films’ Shake, Rattle & Roll holds the distinction of being the longest-standing Filipino film franchise.

                    [DatePublished] => 2011-12-15 00:00:00
                    [ColumnID] => 0
                    [Focus] => 0
                    [AuthorID] => 1536606
                    [AuthorName] => Nathalie Tomada
                    [SectionName] => Entertainment
                    [SectionUrl] => entertainment
                    [URL] => 
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                    [ArticleID] => 754821
                    [Title] => More gripping, spine-tingling SRR13
                    [Summary] => 
Regal Entertainment, Inc.’s Shake, Rattle & Roll 13 (SRR13) offers fresh, gripping and spine-tingling episodes.

                    [DatePublished] => 2011-12-05 00:00:00
                    [ColumnID] => 0
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Entertainment
                    [SectionUrl] => entertainment
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                    [ArticleID] => 638428
                    [Title] => Alfred pasok sa Mutya
                    [Summary] => 
Malakip diay unta si Alfred Vargas sa   upcoming series ni Marian Rivera sa GMA-7 nga “Amaya” apan gibalibaran kini sa aktor gumikan kay gipili niini ang tanyag sa pikas network nga ABS-CBN nga mahimong kabahin sa teleseryeng “Mutya”.
                    [DatePublished] => 2010-12-13 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1097641
                    [AuthorName] =>  Sanden Anadia
                    [SectionName] => Banat Showbiz
                    [SectionUrl] => showbiz
                    [URL] => 
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                    [ArticleID] => 461493
                    [Title] => Not tonight, I've got a headache!
                    [Summary] => 
Q. I’ve been having headaches for the past five days.
                    [DatePublished] => 2009-04-28 00:00:00
                    [ColumnID] => 134789
                    [Focus] => 0
                    [AuthorID] => 1805275
                    [AuthorName] => Dr. Willie T. Ong
                    [SectionName] => Health And Family
                    [SectionUrl] => health-and-family
                    [URL] => 
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                    [Title] => Opposition must reorganize
                    [Summary] => My friends the KNP lawyers’ – Avelino Cruz of ACCRA, Boy Brillantes, and Ed Escueta – advise FPJ and Loren Legarda to use the legal process and file their case at the electoral tribunal is the best thing they can do for the country. Public opinion clearly wants them to drop disruptive political rallies and just use the legal means to prove their allegations of massive cheating. As far as the majority are concerned, GMA is already the President unless proven otherwise. The Opposition must now reorganize themselves to become credible otherwise they will become irrelevant.
                    [DatePublished] => 2004-07-04 00:00:00
                    [ColumnID] => 133593
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Opinion
                    [SectionUrl] => opinion
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GO AWAY

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                    [ArticleID] => 909652
                    [Title] => The levels of customer service
                    [Summary] => 
Have you ever lost your cool simply because you had a horrible customer service experience? Or have you spent an enormous amount of money to set up a business and hire so many people, but your customers are leaving you simply because they couldn’t stand your service.

                    [DatePublished] => 2013-02-17 00:00:00
                    [ColumnID] => 133774
                    [Focus] => 0
                    [AuthorID] => 1325498
                    [AuthorName] => Francis J. Kong
                    [SectionName] => Business
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                    [ArticleID] => 758215
                    [Title] => Shake, Rattle & Roll hits its 'lucky 13'
                    [Summary] => 
Regal Films’ Shake, Rattle & Roll holds the distinction of being the longest-standing Filipino film franchise.

                    [DatePublished] => 2011-12-15 00:00:00
                    [ColumnID] => 0
                    [Focus] => 0
                    [AuthorID] => 1536606
                    [AuthorName] => Nathalie Tomada
                    [SectionName] => Entertainment
                    [SectionUrl] => entertainment
                    [URL] => 
                )

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                    [ArticleID] => 754821
                    [Title] => More gripping, spine-tingling SRR13
                    [Summary] => 
Regal Entertainment, Inc.’s Shake, Rattle & Roll 13 (SRR13) offers fresh, gripping and spine-tingling episodes.

                    [DatePublished] => 2011-12-05 00:00:00
                    [ColumnID] => 0
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Entertainment
                    [SectionUrl] => entertainment
                    [URL] => 
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                    [Title] => Alfred pasok sa Mutya
                    [Summary] => 
Malakip diay unta si Alfred Vargas sa   upcoming series ni Marian Rivera sa GMA-7 nga “Amaya” apan gibalibaran kini sa aktor gumikan kay gipili niini ang tanyag sa pikas network nga ABS-CBN nga mahimong kabahin sa teleseryeng “Mutya”.
                    [DatePublished] => 2010-12-13 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1097641
                    [AuthorName] =>  Sanden Anadia
                    [SectionName] => Banat Showbiz
                    [SectionUrl] => showbiz
                    [URL] => 
                )

            [4] => Array
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                    [ArticleID] => 461493
                    [Title] => Not tonight, I've got a headache!
                    [Summary] => 
Q. I’ve been having headaches for the past five days.
                    [DatePublished] => 2009-04-28 00:00:00
                    [ColumnID] => 134789
                    [Focus] => 0
                    [AuthorID] => 1805275
                    [AuthorName] => Dr. Willie T. Ong
                    [SectionName] => Health And Family
                    [SectionUrl] => health-and-family
                    [URL] => 
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                    [ArticleID] => 256263
                    [Title] => Opposition must reorganize
                    [Summary] => My friends the KNP lawyers’ – Avelino Cruz of ACCRA, Boy Brillantes, and Ed Escueta – advise FPJ and Loren Legarda to use the legal process and file their case at the electoral tribunal is the best thing they can do for the country. Public opinion clearly wants them to drop disruptive political rallies and just use the legal means to prove their allegations of massive cheating. As far as the majority are concerned, GMA is already the President unless proven otherwise. The Opposition must now reorganize themselves to become credible otherwise they will become irrelevant.
                    [DatePublished] => 2004-07-04 00:00:00
                    [ColumnID] => 133593
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Opinion
                    [SectionUrl] => opinion
                    [URL] => 
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abtest

The levels of customer service

By Francis J. Kong | February 17, 2013 - 12:00am

Have you ever lost your cool simply because you had a horrible customer service experience? Or have you spent an enormous amount of money to set up a business and hire so many people, but your customers are leaving...

Business

Shake, Rattle & Roll hits its 'lucky 13'

By Nathalie Tomada | December 15, 2011 - 12:00am

Regal Films’ Shake, Rattle & Roll holds the distinction of being the longest-standing Filipino film franchise.

Entertainment

More gripping, spine-tingling SRR13

December 5, 2011 - 12:00am

Regal Entertainment, Inc.’s Shake, Rattle & Roll 13 (SRR13) offers fresh, gripping and spine-tingling episodes.

Entertainment

Alfred pasok sa Mutya

By Sanden Anadia | December 13, 2010 - 12:00am

Malakip diay unta si Alfred Vargas sa   upcoming series ni Marian Rivera sa GMA-7 nga “Amaya” apan gibalibaran kini sa aktor gumikan kay gipili niini ang tanyag sa pikas network nga ABS-CBN...

Banat Showbiz

Not tonight, I've got a headache!

By Dr. Willie T. Ong | April 28, 2009 - 12:00am

Q. I’ve been having headaches for the past five days.

Health And Family

Opposition must reorganize

July 4, 2004 - 12:00am

My friends the KNP lawyers’ – Avelino Cruz of ACCRA, Boy Brillantes, and Ed Escueta – advise FPJ and Loren Legarda to use the legal process and file their case at the electoral tribunal is the best...

Opinion