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                    [Title] => Party line
                    [Summary] => Hello, how may I help you?" Imagine saying that same line about a hundred times over in a single day in a constantly upbeat tone. Not as easy as it sounds, right?


Answering phones may be what a customer service representative does at a call center, but at the Globe Call Center, they do more than just answer phones. 


                    [DatePublished] => 2004-08-01 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1164705
                    [AuthorName] => Bea Ledesma
                    [SectionName] => Sunday Lifestyle
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GLOBE CALL CENTER

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                    [ArticleID] => 259642
                    [Title] => Party line
                    [Summary] => Hello, how may I help you?" Imagine saying that same line about a hundred times over in a single day in a constantly upbeat tone. Not as easy as it sounds, right?


Answering phones may be what a customer service representative does at a call center, but at the Globe Call Center, they do more than just answer phones. 


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                    [ColumnID] => 133272
                    [Focus] => 0
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                    [AuthorName] => Bea Ledesma
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abtest

Party line

By Bea Ledesma | August 1, 2004 - 12:00am

Hello, how may I help you?" Imagine saying that same line about a hundred times over in a single day in a constantly upbeat tone. Not as easy as it sounds, right? Answering phones may be what a customer service...

Sunday Lifestyle