Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 298646
                    [Title] => E Connect Asia: A hi-tech call center with a heart
                    [Summary] => Whenever people think of call centers, they imagine a brightly lit room with rows upon rows of cubicles filled with headset-wearing customer service representatives facing flat-screen LCD monitors speaking to their clients in faraway places. High-tech and futuristic, perhaps, but the picture may also be lacking a bit of warmth – the human touch.


It is this warm and emotional aspect where a call center company can make a difference, and this is precisely where E Connect Asia focuses its operations on. 


                    [DatePublished] => 2005-09-26 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Technology
                    [SectionUrl] => technology
                    [URL] => 
                )

        )

)

E CONNECT

Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 298646
                    [Title] => E Connect Asia: A hi-tech call center with a heart
                    [Summary] => Whenever people think of call centers, they imagine a brightly lit room with rows upon rows of cubicles filled with headset-wearing customer service representatives facing flat-screen LCD monitors speaking to their clients in faraway places. High-tech and futuristic, perhaps, but the picture may also be lacking a bit of warmth – the human touch.


It is this warm and emotional aspect where a call center company can make a difference, and this is precisely where E Connect Asia focuses its operations on. 


                    [DatePublished] => 2005-09-26 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Technology
                    [SectionUrl] => technology
                    [URL] => 
                )

        )

)

abtest

E Connect Asia: A hi-tech call center with a heart

September 26, 2005 - 12:00am

Whenever people think of call centers, they imagine a brightly lit room with rows upon rows of cubicles filled with headset-wearing customer service representatives facing flat-screen LCD monitors speaking to their...

Technology