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The business process outsourcing (BPO) industry remains to be one of the Philippines’ biggest industries and largest employers, generating revenues totaling to $15.5 billion in 2013. However, with the industry’s continued growth comes the major challenge that BPO companies currently face — the recruitment and retention of employees.

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DILIMAN AND SITEL PHILIPPINES

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FEU Diliman-Sitel partnership to meet BPO employment needs

July 17, 2014 - 12:00am

The business process outsourcing (BPO) industry remains to be one of the Philippines’ biggest industries and largest employers, generating revenues totaling to $15.5 billion in 2013. However, with the industry’s...

Education and Home