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                    [Title] => CRM company boosts operations in Visayas
                    [Summary] =>  Aiming to help more companies in the region in its operations, a US-pioneered company that specializes in providing premier customer relationship management recently launched its operations in the Visayas. 
                    [DatePublished] => 2019-12-10 00:00:00
                    [ColumnID] => 0
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                    [AuthorName] => Ainjeliz de la Torre-Orong
                    [SectionName] => Freeman Cebu Business
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                    [ArticleID] => 1640261
                    [Title] => IP Converge banks on CRM to boost sales
                    [Summary] => New businesses will need to invest in customer relationship management (CRM) tools to boost sales and remain competitive, ePLDT Inc. unit IPC (IP Converge Data Services Inc.) said. 
                    [DatePublished] => 2016-11-07 00:00:00
                    [ColumnID] => 0
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                    [AuthorID] => 1473425
                    [AuthorName] => Louella Desiderio
                    [SectionName] => Business
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                    [Title] => SPi, Global sells US-based healthcare business
                    [Summary] => 
Spi Global is selling its US-based healthcare business to America’s leading provider of technology-enabled healthcare performance improvement services.

                    [DatePublished] => 2014-09-25 00:00:00
                    [ColumnID] => 0
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                    [AuthorID] => 1097197
                    [AuthorName] => Lawrence Agcaoili
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                    [Title] => MPIC unit acquires stake  in French eng’g company
                    [Summary] => 
Metro Pacific Tollways Development Corp. (MPTDC), a unit of infrastructure giant Metro Pacific Investments Corp. (MPIC), is spending P103 million to acquire a stake in the Philippine unit of French engineering firm Egis.

                    [DatePublished] => 2014-07-02 00:00:00
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                    [Title] => Eton, EGS seal deal
                    [Summary] => 
Eton Properties Philippines, Inc. (EPPI) recently sealed its partnership with Expert Global Solutions (EGS) as the latter will fully occupy the entire Cyberpod Centris Three’s South Tower office floors in Eton Centris.

                    [DatePublished] => 2014-01-07 17:42:30
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                    [Title] => IBM continues to expand in Phl
                    [Summary] => 
IBM will continue to expand its operations in the Philippines this year and has identified Naga City in the Bicol region as its next growth location.

                    [DatePublished] => 2013-05-27 00:00:00
                    [ColumnID] => 0
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                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Freeman Cebu Business
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                    [Title] => IBM eyes Naga City for latest BPO facility
                    [Summary] => 
IBM is eyeing Naga City in the Bicol region to build its latest facility that will help expand the company’s capabilities in delivering business process solutions to varied industry clients across the globe.

                    [DatePublished] => 2013-05-21 15:43:45
                    [ColumnID] => 0
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                    [AuthorID] => 1761201
                    [AuthorName] => Tam Noda
                    [SectionName] => Business
                    [SectionUrl] => business
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                    [Title] => PLDT completes sale of BPO unit
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Dominant carrier Philippine Long Distance Telephone Co. (PLDT) has completed the sale of its stake in business process outsourcing (BPO) arm SPi Global Holdings Inc. in favor of European private equity firm CVC Capital Partners with net proceeds amounting to over $300 million.

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                    [Title] => PLDT sells majority stake in SPi Global
                    [Summary] => 
Dominant carrier Philippine Long Distance Telephone Co. (PLDT) has unloaded its majority interest in business process outsourcing (BPO) arm SPi Global Holdings Inc. in favor of European private equity firm CVC Capital Partners.

                    [DatePublished] => 2013-02-06 00:00:00
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                    [Title] => One loyal customer at a time
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First, there was Customer Service.
                    [DatePublished] => 2012-10-14 00:00:00
                    [ColumnID] => 133770
                    [Focus] => 0
                    [AuthorID] => 1325498
                    [AuthorName] => Francis J. Kong
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customer relationship management

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                    [DatePublished] => 2019-12-10 00:00:00
                    [ColumnID] => 0
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                    [AuthorID] => 1806528
                    [AuthorName] => Ainjeliz de la Torre-Orong
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                    [Title] => IP Converge banks on CRM to boost sales
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                    [DatePublished] => 2016-11-07 00:00:00
                    [ColumnID] => 0
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                    [AuthorID] => 1473425
                    [AuthorName] => Louella Desiderio
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                    [Title] => SPi, Global sells US-based healthcare business
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Spi Global is selling its US-based healthcare business to America’s leading provider of technology-enabled healthcare performance improvement services.

                    [DatePublished] => 2014-09-25 00:00:00
                    [ColumnID] => 0
                    [Focus] => 0
                    [AuthorID] => 1097197
                    [AuthorName] => Lawrence Agcaoili
                    [SectionName] => Business
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                    [Title] => MPIC unit acquires stake  in French eng’g company
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Metro Pacific Tollways Development Corp. (MPTDC), a unit of infrastructure giant Metro Pacific Investments Corp. (MPIC), is spending P103 million to acquire a stake in the Philippine unit of French engineering firm Egis.

                    [DatePublished] => 2014-07-02 00:00:00
                    [ColumnID] => 0
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                    [AuthorID] => 1097197
                    [AuthorName] => Lawrence Agcaoili
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                    [Title] => Eton, EGS seal deal
                    [Summary] => 
Eton Properties Philippines, Inc. (EPPI) recently sealed its partnership with Expert Global Solutions (EGS) as the latter will fully occupy the entire Cyberpod Centris Three’s South Tower office floors in Eton Centris.

                    [DatePublished] => 2014-01-07 17:42:30
                    [ColumnID] => 0
                    [Focus] => 0
                    [AuthorID] => 
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                    [Title] => IBM continues to expand in Phl
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IBM will continue to expand its operations in the Philippines this year and has identified Naga City in the Bicol region as its next growth location.

                    [DatePublished] => 2013-05-27 00:00:00
                    [ColumnID] => 0
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Freeman Cebu Business
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                    [URL] => 
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                    [Title] => IBM eyes Naga City for latest BPO facility
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IBM is eyeing Naga City in the Bicol region to build its latest facility that will help expand the company’s capabilities in delivering business process solutions to varied industry clients across the globe.

                    [DatePublished] => 2013-05-21 15:43:45
                    [ColumnID] => 0
                    [Focus] => 0
                    [AuthorID] => 1761201
                    [AuthorName] => Tam Noda
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
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                    [Title] => PLDT completes sale of BPO unit
                    [Summary] => 
Dominant carrier Philippine Long Distance Telephone Co. (PLDT) has completed the sale of its stake in business process outsourcing (BPO) arm SPi Global Holdings Inc. in favor of European private equity firm CVC Capital Partners with net proceeds amounting to over $300 million.

                    [DatePublished] => 2013-05-01 00:00:00
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                    [AuthorName] => Lawrence Agcaoili
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                    [URL] => 
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                    [Title] => PLDT sells majority stake in SPi Global
                    [Summary] => 
Dominant carrier Philippine Long Distance Telephone Co. (PLDT) has unloaded its majority interest in business process outsourcing (BPO) arm SPi Global Holdings Inc. in favor of European private equity firm CVC Capital Partners.

                    [DatePublished] => 2013-02-06 00:00:00
                    [ColumnID] => 0
                    [Focus] => 0
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                    [AuthorName] => Lawrence Agcaoili
                    [SectionName] => Business
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                    [URL] => 
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                    [Title] => One loyal customer at a time
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First, there was Customer Service.
                    [DatePublished] => 2012-10-14 00:00:00
                    [ColumnID] => 133770
                    [Focus] => 0
                    [AuthorID] => 1325498
                    [AuthorName] => Francis J. Kong
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abtest