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Array ( [results] => Array ( [0] => Array ( [ArticleID] => 340833 [Title] => Call center group sees 70% growth [Summary] => The Call Center Association of the Philippines (CCAP) is projecting the call center industry to post a continued growth of 70 percent this year.
However, according to CCAP director Reinerio Borja of People Support and concurrent chairman of the Business Process Association, the growth of business process outsourcing (BPO) is expected to exceed 100 percent, outpacing the projected 70 percent growth of call centers.
[DatePublished] => 2006-06-09 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => 1805266 [AuthorName] => Marianne V. Go [SectionName] => Business [SectionUrl] => business [URL] => ) [1] => Array ( [ArticleID] => 324055 [Title] => RP to benefit from growing F&A outsourcing market [Summary] => Finance and accounting (F&A) outsourcing in the world market will likely reach $25 billion in 2009 and the Philippines should benefit from this by establishing a niche on highly voluminous, repetitive F&A processes like transaction processing, according to Christopher Orcullo, president and chief executive officer of BPO International.
F&A outsourcing growth is 15 percent of the total business process outsourcing (BPO) growth amounting to $641.2 billion, based on an IDC estimate on BPO 2009 spending.
[DatePublished] => 2006-03-03 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => 1805266 [AuthorName] => Marianne V. Go [SectionName] => Business [SectionUrl] => business [URL] => ) ) )
CHRISTOPHER ORCULLO
Array ( [results] => Array ( [0] => Array ( [ArticleID] => 340833 [Title] => Call center group sees 70% growth [Summary] => The Call Center Association of the Philippines (CCAP) is projecting the call center industry to post a continued growth of 70 percent this year.
However, according to CCAP director Reinerio Borja of People Support and concurrent chairman of the Business Process Association, the growth of business process outsourcing (BPO) is expected to exceed 100 percent, outpacing the projected 70 percent growth of call centers.
[DatePublished] => 2006-06-09 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => 1805266 [AuthorName] => Marianne V. Go [SectionName] => Business [SectionUrl] => business [URL] => ) [1] => Array ( [ArticleID] => 324055 [Title] => RP to benefit from growing F&A outsourcing market [Summary] => Finance and accounting (F&A) outsourcing in the world market will likely reach $25 billion in 2009 and the Philippines should benefit from this by establishing a niche on highly voluminous, repetitive F&A processes like transaction processing, according to Christopher Orcullo, president and chief executive officer of BPO International.
F&A outsourcing growth is 15 percent of the total business process outsourcing (BPO) growth amounting to $641.2 billion, based on an IDC estimate on BPO 2009 spending.
[DatePublished] => 2006-03-03 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => 1805266 [AuthorName] => Marianne V. Go [SectionName] => Business [SectionUrl] => business [URL] => ) ) )
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By Marianne V. Go | June 9, 2006 - 12:00am
By Marianne V. Go | March 3, 2006 - 12:00am
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