Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 2358378
                    [Title] => Contact centers post slowing attrition rate
                    [Summary] => Contact center firms in the country are registering declining attrition rates amid flexible work arrangements and expansions being undertaken in the countryside, according to the Contact Center Association of the Philippines.
                    [DatePublished] => 2024-05-28 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1473425
                    [AuthorName] => Louella Desiderio
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [1] => Array
                (
                    [ArticleID] => 2333370
                    [Title] => Cold storage industry capacity to grow by 8% in 2024
                    [Summary] => Local cold storage capacity is expected to  grow by at least eight percent this year to around 750,000 metric tons, driven by higher storage demand for food items, according to the Cold Chain Association of the Philippines.
                    [DatePublished] => 2024-02-15 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1375272
                    [AuthorName] => Jasper Emmanuel Arcalas
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [2] => Array
                (
                    [ArticleID] => 2284142
                    [Title] => Over 500 outsourcing execs convene in Cebu
                    [Summary] => Over 500 top outsourcing executives are now in Cebu for the 17th Contact Islands Conference, which will tackle strengthening the Philippines’ advantage in Customer Experience, thereby achieving the US$59 billion annual revenue target by 2028.
                    [DatePublished] => 2023-07-27 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1804802
                    [AuthorName] => Ehda M. Dagooc
                    [SectionName] => Freeman Cebu Business
                    [SectionUrl] => cebu-business
                    [URL] => https://media.philstar.com/photos/2023/07/26/untitled-1_2023-07-26_23-31-31312_thumbnail.jpg
                )

            [3] => Array
                (
                    [ArticleID] => 2272928
                    [Title] => Steady drop in credit card deliquencies seen
                    [Summary] => Credit card delinquency rate may continue to improve if more Filipinos become responsible credit card users despite the ongoing revenge spending, according to the Credit Card Association of the Philippines.
                    [DatePublished] => 2023-06-11 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1097197
                    [AuthorName] => Lawrence Agcaoili
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => https://media.philstar.com/photos/2023/06/10/3_2023-06-10_17-55-10557_thumbnail.jpg
                )

            [4] => Array
                (
                    [ArticleID] => 2241091
                    [Title] => Cold chain industry sees 10% growth this year
                    [Summary] => The Philippine cold chain industry is expected to grow by as much as 10 percent this year as food importation will remain a key driver for its expansion, according to the Cold Chain Association of the Philippines.
                    [DatePublished] => 2023-01-30 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1804525
                    [AuthorName] => Danessa Rivera
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [5] => Array
                (
                    [ArticleID] => 2239673
                    [Title] => CCAP welcomes higher credit card charges
                    [Summary] => Issuers welcomed the decision of the Bangko Sentral ng Pilipinas to raise the ceiling on interest rates and finance charges of all credit card transactions to three percent from two percent.
                    [DatePublished] => 2023-01-24 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1097197
                    [AuthorName] => Lawrence Agcaoili
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [6] => Array
                (
                    [ArticleID] => 2219981
                    [Title] => Call centers seen to generate additional 1 million new jobs by 2028
                    [Summary] => The call center industry is seen generating around one million jobs in he next six years backed by the country’s competent talent pool and quality service, according to the Contact Center Association of the Philippines.
                    [DatePublished] => 2022-10-29 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1805144
                    [AuthorName] => Catherine Talavera
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [7] => Array
                (
                    [ArticleID] => 2205950
                    [Title] => CCAP optimistic of IT-BPM job, revenue growth
                    [Summary] => The Contact Center Association of the Philippines expressed optimism about the potential of the information technology and business process management sector to create more jobs and revenue in the next six years, saying government support is vital in achieving this.
                    [DatePublished] => 2022-08-30 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1805144
                    [AuthorName] => Catherine Talavera
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [8] => Array
                (
                    [ArticleID] => 2203090
                    [Title] => Credit card issuers report 21% jump in fraud cases
                    [Summary] =>  Fraudulent credit card activities via remote and other digital payment channels jumped by 21 percent in the Philippines since the start of th  pandemic, according to the Credit Card Association of the Philippines.
                    [DatePublished] => 2022-08-17 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1097197
                    [AuthorName] => Lawrence Agcaoili
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [9] => Array
                (
                    [ArticleID] => 2130595
                    [Title] => Philippines contact center sector expects strong rebound
                    [Summary] => The local contact center sector expects to outpace global growth in terms of revenue and employee count this year, the Contact Center Association of the Philippines said.
                    [DatePublished] => 2021-09-30 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1473425
                    [AuthorName] => Louella Desiderio
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

        )

)

CCAP

Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 2358378
                    [Title] => Contact centers post slowing attrition rate
                    [Summary] => Contact center firms in the country are registering declining attrition rates amid flexible work arrangements and expansions being undertaken in the countryside, according to the Contact Center Association of the Philippines.
                    [DatePublished] => 2024-05-28 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1473425
                    [AuthorName] => Louella Desiderio
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [1] => Array
                (
                    [ArticleID] => 2333370
                    [Title] => Cold storage industry capacity to grow by 8% in 2024
                    [Summary] => Local cold storage capacity is expected to  grow by at least eight percent this year to around 750,000 metric tons, driven by higher storage demand for food items, according to the Cold Chain Association of the Philippines.
                    [DatePublished] => 2024-02-15 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1375272
                    [AuthorName] => Jasper Emmanuel Arcalas
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [2] => Array
                (
                    [ArticleID] => 2284142
                    [Title] => Over 500 outsourcing execs convene in Cebu
                    [Summary] => Over 500 top outsourcing executives are now in Cebu for the 17th Contact Islands Conference, which will tackle strengthening the Philippines’ advantage in Customer Experience, thereby achieving the US$59 billion annual revenue target by 2028.
                    [DatePublished] => 2023-07-27 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1804802
                    [AuthorName] => Ehda M. Dagooc
                    [SectionName] => Freeman Cebu Business
                    [SectionUrl] => cebu-business
                    [URL] => https://media.philstar.com/photos/2023/07/26/untitled-1_2023-07-26_23-31-31312_thumbnail.jpg
                )

            [3] => Array
                (
                    [ArticleID] => 2272928
                    [Title] => Steady drop in credit card deliquencies seen
                    [Summary] => Credit card delinquency rate may continue to improve if more Filipinos become responsible credit card users despite the ongoing revenge spending, according to the Credit Card Association of the Philippines.
                    [DatePublished] => 2023-06-11 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1097197
                    [AuthorName] => Lawrence Agcaoili
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => https://media.philstar.com/photos/2023/06/10/3_2023-06-10_17-55-10557_thumbnail.jpg
                )

            [4] => Array
                (
                    [ArticleID] => 2241091
                    [Title] => Cold chain industry sees 10% growth this year
                    [Summary] => The Philippine cold chain industry is expected to grow by as much as 10 percent this year as food importation will remain a key driver for its expansion, according to the Cold Chain Association of the Philippines.
                    [DatePublished] => 2023-01-30 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1804525
                    [AuthorName] => Danessa Rivera
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [5] => Array
                (
                    [ArticleID] => 2239673
                    [Title] => CCAP welcomes higher credit card charges
                    [Summary] => Issuers welcomed the decision of the Bangko Sentral ng Pilipinas to raise the ceiling on interest rates and finance charges of all credit card transactions to three percent from two percent.
                    [DatePublished] => 2023-01-24 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1097197
                    [AuthorName] => Lawrence Agcaoili
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [6] => Array
                (
                    [ArticleID] => 2219981
                    [Title] => Call centers seen to generate additional 1 million new jobs by 2028
                    [Summary] => The call center industry is seen generating around one million jobs in he next six years backed by the country’s competent talent pool and quality service, according to the Contact Center Association of the Philippines.
                    [DatePublished] => 2022-10-29 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1805144
                    [AuthorName] => Catherine Talavera
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [7] => Array
                (
                    [ArticleID] => 2205950
                    [Title] => CCAP optimistic of IT-BPM job, revenue growth
                    [Summary] => The Contact Center Association of the Philippines expressed optimism about the potential of the information technology and business process management sector to create more jobs and revenue in the next six years, saying government support is vital in achieving this.
                    [DatePublished] => 2022-08-30 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1805144
                    [AuthorName] => Catherine Talavera
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [8] => Array
                (
                    [ArticleID] => 2203090
                    [Title] => Credit card issuers report 21% jump in fraud cases
                    [Summary] =>  Fraudulent credit card activities via remote and other digital payment channels jumped by 21 percent in the Philippines since the start of th  pandemic, according to the Credit Card Association of the Philippines.
                    [DatePublished] => 2022-08-17 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1097197
                    [AuthorName] => Lawrence Agcaoili
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [9] => Array
                (
                    [ArticleID] => 2130595
                    [Title] => Philippines contact center sector expects strong rebound
                    [Summary] => The local contact center sector expects to outpace global growth in terms of revenue and employee count this year, the Contact Center Association of the Philippines said.
                    [DatePublished] => 2021-09-30 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1473425
                    [AuthorName] => Louella Desiderio
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

        )

)

abtest