Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 2233598
                    [Title] => Call center services in Philippines: How outsourcing can improve customer experience
                    [Summary] => In a mere 20 years, the country’s outsourcing sector has grown from a handful of call centers to become a US$30 billion business that generates 9% of the country’s GDP.
                    [DatePublished] => 2023-01-18 13:30:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Biz Memos
                    [SectionUrl] => biz-memos
                    [URL] => https://media.philstar.com/photos/2022/12/27/piton_2022-12-27_14-00-57521_thumbnail.jpg
                )

            [1] => Array
                (
                    [ArticleID] => 1635563
                    [Title] => Call centers maapektahan sa gihimo ni President Duterte
                    [Summary] => Duha ka mga lider dinhi sa Sugbo ang nipadayag sa ilang pagkaalarma sa pamahayag ni Pres. Duterte nga putlon na niini ang relasyon sa nasud ug sa Amerika ug adto na lang kini moduol sa China ug sa Russia.
                    [DatePublished] => 2016-10-22 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Banat Balita
                    [SectionUrl] => balita
                    [URL] => 
                )

            [2] => Array
                (
                    [ArticleID] => 1423042
                    [Title] => First APEC public-private dialogue
                    [Summary] => 
I would like to compliment DFA undersecretary Laura del Rosario ( the Philippine senior official for APEC) for organizing this first ever dialogue in partnership with the APEC Business Advisory Council (ABAC) and the Pacific Economic Cooperation  Council (PECC).

                    [DatePublished] => 2015-02-13 00:00:00
                    [ColumnID] => 134149
                    [Focus] => 0
                    [AuthorID] => 1804944
                    [AuthorName] => Roberto R. Romulo
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [3] => Array
                (
                    [ArticleID] => 1146961
                    [Title] => DOST to launch online English training module
                    [Summary] => 
Recognizing the ability of the Business Process Management (BPM) and Information Technology in generating more jobs for Filipinos, the Department of Science and Technology (DOST) announced to roll out a free online application to improve English proficiency.

                    [DatePublished] => 2013-08-29 00:00:00
                    [ColumnID] => 0
                    [Focus] => 0
                    [AuthorID] => 1298072
                    [AuthorName] => Ehda Dagooc
                    [SectionName] => Freeman Cebu Business
                    [SectionUrl] => cebu-business
                    [URL] => 
                )

            [4] => Array
                (
                    [ArticleID] => 531147
                    [Title] => Public servants living in palatial homes?
                    [Summary] => 
At least the Joint Session in Congress, despite the sparks flying on the debate of whether there is actual rebellion going on in Maguindanao enough to declare Martial Law did not result in the revocation of Pres. Gloria Macapagal Arroyo’s proclamation no. 1959.
                    [DatePublished] => 2009-12-11 00:00:00
                    [ColumnID] => 135522
                    [Focus] => 0
                    [AuthorID] => 1805274
                    [AuthorName] => Bobit S. Avila
                    [SectionName] => Freeman Opinion
                    [SectionUrl] => opinion
                    [URL] => 
                )

            [5] => Array
                (
                    [ArticleID] => 519626
                    [Title] => Why we must keep Cebu globally competitive
                    [Summary] => 
With the very long weekend we’ve had for All Saints’ and All Souls’ Day, we look forward to a November without any more holidays, as the Muslim holiday that was supposed to be declared by Pres. Gloria Macapagal Arroyo (GMA) was cancelled.
                    [DatePublished] => 2009-11-03 00:00:00
                    [ColumnID] => 135522
                    [Focus] => 0
                    [AuthorID] => 1805274
                    [AuthorName] => Bobit S. Avila
                    [SectionName] => Freeman Opinion
                    [SectionUrl] => opinion
                    [URL] => 
                )

            [6] => Array
                (
                    [ArticleID] => 514457
                    [Title] => Dalaygon nga hukom
                    [Summary] => 
Pag-anhi sa Sugbo kagahapon ni Senador Mar Roxas, daghan ko og mga kumentaryo nga nadunggan gikan sa mga tawo nga miapil pagdugok kaniya.
                    [DatePublished] => 2009-10-17 00:00:00
                    [ColumnID] => 135402
                    [Focus] => 0
                    [AuthorID] => 1097538
                    [AuthorName] =>  Rene U. Borromeo
                    [SectionName] => Banat Opinyon
                    [SectionUrl] => opinyon
                    [URL] => 
                )

            [7] => Array
                (
                    [ArticleID] => 482927
                    [Title] => Inter Call Center-BPO Indoor Games mosikad karong hapon
                    [Summary] => 
Adunay kinatibuk-ang 110 ka mga kawani gikan sa nagkalain-laing Call Centers ug Business Outsource Processing Companies dinhi sa Sugbu ang mopakita sa ilang abilidad sa 1st Phat Thursday-Y101 Inter-Call Center and BOP Indoor Games nga mosikad karong alas-2:30 sa hapon diha sa Phat Thursday Resto Restaurant and Sports Bar sa Banilad Town Center (BTC).
                    [DatePublished] => 2009-07-03 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1176323
                    [AuthorName] => Bot  Glorioso
                    [SectionName] => Banat Palaro
                    [SectionUrl] => palaro
                    [URL] => 
                )

            [8] => Array
                (
                    [ArticleID] => 458611
                    [Title] => Computers nga pirated ang softwares gisakmit
                    [Summary] => 
Mokabat sa 16 ka mga establisamento sa dakbayan sa Sugbu ang gironda Pilipinas Anti-Piracy Team tungod sa paggamit og mga way mga lisensya ug pirated nga software sa ilang computer units.
                    [DatePublished] => 2009-04-19 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Banat Balita
                    [SectionUrl] => balita
                    [URL] => 
                )

            [9] => Array
                (
                    [ArticleID] => 81371
                    [Title] => How recruitment agencies exploit nurses
                    [Summary] => 
            
                    [DatePublished] => 2008-08-25 00:00:00
                    [ColumnID] => 135522
                    [Focus] => 0
                    [AuthorID] => 1805274
                    [AuthorName] => Bobit S. Avila
                    [SectionName] => Freeman Opinion
                    [SectionUrl] => opinion
                    [URL] => 
                )

        )

)

Call centers

Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 2233598
                    [Title] => Call center services in Philippines: How outsourcing can improve customer experience
                    [Summary] => In a mere 20 years, the country’s outsourcing sector has grown from a handful of call centers to become a US$30 billion business that generates 9% of the country’s GDP.
                    [DatePublished] => 2023-01-18 13:30:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Biz Memos
                    [SectionUrl] => biz-memos
                    [URL] => https://media.philstar.com/photos/2022/12/27/piton_2022-12-27_14-00-57521_thumbnail.jpg
                )

            [1] => Array
                (
                    [ArticleID] => 1635563
                    [Title] => Call centers maapektahan sa gihimo ni President Duterte
                    [Summary] => Duha ka mga lider dinhi sa Sugbo ang nipadayag sa ilang pagkaalarma sa pamahayag ni Pres. Duterte nga putlon na niini ang relasyon sa nasud ug sa Amerika ug adto na lang kini moduol sa China ug sa Russia.
                    [DatePublished] => 2016-10-22 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Banat Balita
                    [SectionUrl] => balita
                    [URL] => 
                )

            [2] => Array
                (
                    [ArticleID] => 1423042
                    [Title] => First APEC public-private dialogue
                    [Summary] => 
I would like to compliment DFA undersecretary Laura del Rosario ( the Philippine senior official for APEC) for organizing this first ever dialogue in partnership with the APEC Business Advisory Council (ABAC) and the Pacific Economic Cooperation  Council (PECC).

                    [DatePublished] => 2015-02-13 00:00:00
                    [ColumnID] => 134149
                    [Focus] => 0
                    [AuthorID] => 1804944
                    [AuthorName] => Roberto R. Romulo
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [3] => Array
                (
                    [ArticleID] => 1146961
                    [Title] => DOST to launch online English training module
                    [Summary] => 
Recognizing the ability of the Business Process Management (BPM) and Information Technology in generating more jobs for Filipinos, the Department of Science and Technology (DOST) announced to roll out a free online application to improve English proficiency.

                    [DatePublished] => 2013-08-29 00:00:00
                    [ColumnID] => 0
                    [Focus] => 0
                    [AuthorID] => 1298072
                    [AuthorName] => Ehda Dagooc
                    [SectionName] => Freeman Cebu Business
                    [SectionUrl] => cebu-business
                    [URL] => 
                )

            [4] => Array
                (
                    [ArticleID] => 531147
                    [Title] => Public servants living in palatial homes?
                    [Summary] => 
At least the Joint Session in Congress, despite the sparks flying on the debate of whether there is actual rebellion going on in Maguindanao enough to declare Martial Law did not result in the revocation of Pres. Gloria Macapagal Arroyo’s proclamation no. 1959.
                    [DatePublished] => 2009-12-11 00:00:00
                    [ColumnID] => 135522
                    [Focus] => 0
                    [AuthorID] => 1805274
                    [AuthorName] => Bobit S. Avila
                    [SectionName] => Freeman Opinion
                    [SectionUrl] => opinion
                    [URL] => 
                )

            [5] => Array
                (
                    [ArticleID] => 519626
                    [Title] => Why we must keep Cebu globally competitive
                    [Summary] => 
With the very long weekend we’ve had for All Saints’ and All Souls’ Day, we look forward to a November without any more holidays, as the Muslim holiday that was supposed to be declared by Pres. Gloria Macapagal Arroyo (GMA) was cancelled.
                    [DatePublished] => 2009-11-03 00:00:00
                    [ColumnID] => 135522
                    [Focus] => 0
                    [AuthorID] => 1805274
                    [AuthorName] => Bobit S. Avila
                    [SectionName] => Freeman Opinion
                    [SectionUrl] => opinion
                    [URL] => 
                )

            [6] => Array
                (
                    [ArticleID] => 514457
                    [Title] => Dalaygon nga hukom
                    [Summary] => 
Pag-anhi sa Sugbo kagahapon ni Senador Mar Roxas, daghan ko og mga kumentaryo nga nadunggan gikan sa mga tawo nga miapil pagdugok kaniya.
                    [DatePublished] => 2009-10-17 00:00:00
                    [ColumnID] => 135402
                    [Focus] => 0
                    [AuthorID] => 1097538
                    [AuthorName] =>  Rene U. Borromeo
                    [SectionName] => Banat Opinyon
                    [SectionUrl] => opinyon
                    [URL] => 
                )

            [7] => Array
                (
                    [ArticleID] => 482927
                    [Title] => Inter Call Center-BPO Indoor Games mosikad karong hapon
                    [Summary] => 
Adunay kinatibuk-ang 110 ka mga kawani gikan sa nagkalain-laing Call Centers ug Business Outsource Processing Companies dinhi sa Sugbu ang mopakita sa ilang abilidad sa 1st Phat Thursday-Y101 Inter-Call Center and BOP Indoor Games nga mosikad karong alas-2:30 sa hapon diha sa Phat Thursday Resto Restaurant and Sports Bar sa Banilad Town Center (BTC).
                    [DatePublished] => 2009-07-03 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1176323
                    [AuthorName] => Bot  Glorioso
                    [SectionName] => Banat Palaro
                    [SectionUrl] => palaro
                    [URL] => 
                )

            [8] => Array
                (
                    [ArticleID] => 458611
                    [Title] => Computers nga pirated ang softwares gisakmit
                    [Summary] => 
Mokabat sa 16 ka mga establisamento sa dakbayan sa Sugbu ang gironda Pilipinas Anti-Piracy Team tungod sa paggamit og mga way mga lisensya ug pirated nga software sa ilang computer units.
                    [DatePublished] => 2009-04-19 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Banat Balita
                    [SectionUrl] => balita
                    [URL] => 
                )

            [9] => Array
                (
                    [ArticleID] => 81371
                    [Title] => How recruitment agencies exploit nurses
                    [Summary] => 
            
                    [DatePublished] => 2008-08-25 00:00:00
                    [ColumnID] => 135522
                    [Focus] => 0
                    [AuthorID] => 1805274
                    [AuthorName] => Bobit S. Avila
                    [SectionName] => Freeman Opinion
                    [SectionUrl] => opinion
                    [URL] => 
                )

        )

)

abtest

Call center services in Philippines: How outsourcing can improve customer experience

January 18, 2023 - 1:30pm

In a mere 20 years, the country’s outsourcing sector has grown from a handful of call centers to become a US$30 billion...

Biz Memos

Call centers maapektahan sa gihimo ni President Duterte

October 22, 2016 - 12:00am

Duha ka mga lider dinhi sa Sugbo ang nipadayag sa ilang pagkaalarma sa pamahayag ni Pres. Duterte nga putlon na niini ang relasyon sa nasud ug sa Amerika ug adto na lang kini moduol sa China ug sa Russia.

Banat Balita

First APEC public-private dialogue

By Roberto R. Romulo | February 13, 2015 - 12:00am

I would like to compliment DFA undersecretary Laura del Rosario ( the Philippine senior official for APEC) for organizing this first ever dialogue in partnership with the APEC Business Advisory Council (ABAC) and...

Business

DOST to launch online English training module

By Ehda Dagooc | August 29, 2013 - 12:00am

Recognizing the ability of the Business Process Management (BPM) and Information Technology in generating more jobs for Filipinos, the Department of Science and Technology (DOST) announced to roll out a free online...

Freeman Cebu Business

Public servants living in palatial homes?

By Bobit S. Avila | December 11, 2009 - 12:00am

At least the Joint Session in Congress, despite the sparks flying on the debate of whether there is actual rebellion going on in Maguindanao enough to declare Martial Law did not result in the revocation of Pres....

Freeman Opinion

Why we must keep Cebu globally competitive

By Bobit S. Avila | November 3, 2009 - 12:00am

With the very long weekend we’ve had for All Saints’ and All Souls’ Day, we look forward to a November without any more holidays, as the Muslim holiday that was supposed to be declared by Pres....

Freeman Opinion

Dalaygon nga hukom

By Rene U. Borromeo | October 17, 2009 - 12:00am

Pag-anhi sa Sugbo kagahapon ni Senador Mar Roxas, daghan ko og mga kumentaryo nga nadunggan gikan sa mga tawo nga miapil pagdugok kaniya.

Banat Opinyon

Inter Call Center-BPO Indoor Games mosikad karong hapon

By Bot Glorioso | July 3, 2009 - 12:00am

Adunay kinatibuk-ang 110 ka mga kawani gikan sa nagkalain-laing Call Centers ug Business Outsource Processing Companies dinhi sa Sugbu ang mopakita sa ilang abilidad sa 1st Phat Thursday-Y101 Inter-Call Center and...

Banat Palaro

Computers nga pirated ang softwares gisakmit

April 19, 2009 - 12:00am

Mokabat sa 16 ka mga establisamento sa dakbayan sa Sugbu ang gironda Pilipinas Anti-Piracy Team tungod sa paggamit og mga way mga lisensya ug pirated nga software sa ilang computer units.

Banat Balita

How recruitment agencies exploit nurses

By Bobit S. Avila | August 25, 2008 - 12:00am

Freeman Opinion