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                    [Title] => Call center firms keep up through constant trainings
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abtest

CX takes center stage – Call center outsourcing Philippines

December 17, 2021 - 1:35pm

Contact centers in the Philippines have become a key differentiator for companies that want to stand out from their competitors...

Business

Call center firms keep up through constant trainings

May 30, 2018 - 12:00am

The robust call center industry in the Philippines is catching up with the paradigm shift in terms of service as Artificial Intelligence is slowly taking over voice-related jobs.

Freeman Cebu Business

DOLE asks BPOs to adhere to health guidelines for employees

By Sheila Crisostomo | March 19, 2012 - 12:00am

Labor Secretary Rosalinda Baldoz called yesterday on the business-process outsourcing (BPO) industry to strictly adhere to Occupational Safety and Health (OSH) programs.

Headlines

Tsuneishi shipyard: A boon to Cebu's economy

By Bobit S. Avila | September 26, 2011 - 12:00am

For our special presentation tonight on Straight from the Sky, we bring you a Direct Foreign Investor (DFI) who was lured to Cebu’s Information Technology advantage especially in the Call Center Industry, where...

Freeman Opinion