MANILA, Philippines - Protocol is the universal language of diplomacy. If you know it, you can handle any type of person in all kinds of situation. It is extremely useful in any kind of setting such as local or international transactions, dealing with government or corporate VIPs, handling all types of events including product launches, signing ceremonies, ribbon-cutting, conferences, business meetings, planning sessions, social and office events and many more! Gain a mark of distinction as a corporate diplomat. Attend the one-day program “Best Practices in Business Protocol{ on Sept. 17, at the Edsa Shangri-La Hotel, Mandaluyong City and you will be taught how to apply and master the practice of protocol to business and everyday life. The special program will feature former Ambassador Jose Abeto Zaide, former chief of protocol, Department of Foreign Affairs. Another speaker is Ruy Moreno, vice chairman of the Center for Global Best Practices and chairman, Philippine-Myanmar Business Council. Rizabel Cloma-Santos, president of PMI Colleges, will discuss “Protocol of the Spouse”. Contact Center for Global Best Practices at tel. (+63 2) 8427148; telefax: (+63 2) 8427159; email bestpractices8888@yahoo.com.