The real business in AI

The future of entrepreneurship in the era of artificial intelligence (AI) is poised for a leapfrog moment – akin to the invention of the plow, the rise of electricity, the advent of mass-produced cars, mobile phones and the internet. These groundbreaking shifts didn’t just revolutionize technology; they reshaped society and opened up untold opportunities for those ready to innovate. Today, we are at the cusp of another transformative era, with AI and, more specifically, large language models (LLMs), taking center stage.

To understand the significance of LLMs, let’s simplify. Imagine a vast library where every book, article and piece of knowledge is instantly accessible, and you could ask a librarian any question in your own words and they’d find the perfect answer or write you something entirely new. That’s what LLMs like ChatGPT do – they’re trained on massive amounts of text to understand and generate human-like responses. But while these models are incredibly powerful, their raw potential is not where the magic happens. Just like the internet, they need a bridge to connect with people’s everyday needs.

The real business opportunity lies not in creating new LLMs, but in building the tools, platforms and systems that make these models useful for specific industries. Think of the internet in the 1990s: it was a revolutionary infrastructure, but its transformative value came from the applications that made it accessible and practical. Amazon didn’t invent the internet, but it leveraged it to create a new way of shopping. Similarly, entrepreneurs today can carve out niches by customizing LLMs to serve industries like customer support, advertising, health care and more.

Let’s break this down further. LLMs are the foundation – a powerful engine that can drive countless applications. But for the average person, using an LLM directly can feel overwhelming, like being handed a raw block of marble and asked to sculpt a masterpiece. What makes LLMs practical and valuable are the “agents” or interfaces that connect these models to the real world. An agent, in simple terms, is a tool or platform that simplifies interactions with complex systems, tailoring them to specific needs. For example, when you shop online, you don’t interact directly with the internet’s vast complexity. Instead, platforms like Amazon act as your agent, offering a seamless way to find and purchase what you need.

In the context of LLMs, agents could be apps or services designed to streamline how businesses and individuals use AI. Picture a small business owner wanting to improve customer support. They don’t need to understand how LLMs work; they just need a tool that translates their needs into action. Entrepreneurs can step in here, creating applications that use LLMs to automatically handle customer inquiries, generate personalized responses or even anticipate future questions. The key is customization – adapting the raw capabilities of LLMs to meet specific demands.

Take advertising as another example. A marketing firm could use an AI-powered agent to craft highly personalized ad campaigns based on customer data. This agent wouldn’t just spit out generic suggestions; it would analyze trends, understand customer preferences and create ads that resonate with specific audiences. All of this would be powered by LLMs in the background, but the business value comes from the tailored application.

Health care offers yet another frontier. Imagine an AI assistant that helps doctors by summarizing patient histories, suggesting treatment options or even drafting medical notes. The assistant wouldn’t replace the doctor but would act as a highly skilled helper, reducing administrative burdens and improving patient care. For the patient, this could mean faster diagnoses and more personalized treatment plans. What makes this moment so exciting is the sheer breadth of possibilities. Entrepreneurs can look at any industry – education, entertainment, logistics, finance – and find opportunities to innovate.

This brings us to why this is a leapfrog moment. Like the internet, LLMs provide a foundational technology. But the real innovation lies in how people harness that foundation to solve everyday problems. Right now, creating these agents or prompts is still somewhat complex, but that’s where the entrepreneurial gold mine lies. As these tools become more user-friendly and sophisticated, they’ll unlock immense value. Imagine being able to tell an AI, “Plan my business’ social media strategy” and having it generate posts, suggest trends and schedule updates – all without needing a deep understanding of how the AI works. These intuitive interfaces will bridge the gap between raw AI power and practical application, making them indispensable in our daily lives.

What’s most thrilling is that this opportunity isn’t limited to big corporations. Just as the internet allowed small startups to grow into global giants, the LLM era offers a level playing field for anyone with vision and creativity.

In the coming years, we’ll look back at this moment as a pivotal turning point. The entrepreneurs who recognize the potential of LLMs and focus on building the tools that connect them to real-world needs will be the ones to shape the future. They’ll create the equivalents of Amazon, Uber or Airbnb – not by inventing AI itself but by making it accessible, practical and indispensable.

As history has shown us, leapfrog moments are defined not just by the technology but by the visionaries who transform it into something people can use and benefit from. This is that moment for AI, and the future belongs to those ready to build the bridge between the highway and the everyday traveler.

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