Airports are high-security facilities, and there should be no room for unprofessional, inefficient or crooked conduct especially in restricted zones such as security screening areas. Yet such dismaying behavior has been on display right in the country’s premier gateway, the Ninoy Aquino International Airport.
Yesterday, a screening officer of the Office for Transportation Security was arrested on charges of stealing the smartwatch of a Hong Kong-bound Chinese tourist at the NAIA Terminal 1. Reports said closed-circuit television footage showed the Chinese placing his watch and other personal items on a tray for x-ray screening at the departure area. As the tray emerged from the machine, the CCTV footage showed OTS screener Valeriano Ricaplaza placing another tray on top of the first one and, according to his superiors, taking the watch.
Ricaplaza, who denied the theft, was taken into custody by the Philippine National Police Aviation Security Group. His arrest followed the sacking of five other OTS employees who were shown in a viral video pocketing 20,000 yen from a Thai tourist at the NAIA Terminal 2 on Feb. 22. When confronted by the tourist, the five returned the cash. Another Thai tourist recorded the incident and uploaded it online.
Thievery is not the only problem. Last Feb. 6, another viral video showed a female OTS screener patting down members of Korean boy band ENHYPEN as they emerged from x-ray screening at the departure area. Instead of looking at the person being patted down, the woman was looking away and dissolving into thrilled giggles. Since when did airport security screening become a fangirl event? The OTS said personal video recording is prohibited at airport security areas. ENHYPEN fans also wondered why a woman was conducting a body search on men.
The OTS had reassured the public after the incident that it “shall never tolerate any unprofessional behavior” toward passengers. It is unclear if the woman ever faced sanctions for her behavior in a high-security area. The OTS reported that since July last year, 14 of its employees have been dismissed and three suspended while six cases of misconduct remain under investigation.
Beyond catching erring personnel and slapping them with appropriate administrative or criminal charges, the OTS must tighten its recruitment policies and improve training for its screeners. Airport security screening is a serious matter. Leaving the task to amateurs, thieves and giggly fangirls can only lead to national embarrassment.