MANILA, Philippines - Laoag City is home to some of the country’s most visited tourist destinations and landmarks: Saint Williams’s Cathedral, the Sinking Bell Tower, the Malacañang of the North, the Museo Ilocos, and many others. The city is also popular for being the location of Northview Hotel, a property that has, since its opening in 1997, become second home to countless locals and visitors.
Located just outside the hustle and bustle of the city, Northview Hotel is a natural relaxant. Within one’s vista, there are Ilocos’ gorgeous landscapes, coastlines, historical heritage sites, and the smiling Ilocanos. Yes, it is laidback enough for guests to feel right at home.
Northview Hotel owner and manager Benjamin Francis Santiago felt that the place is so relaxed that that description alone is enough to drive tourist traffic. Tourists, of course, are those who view the venue as more than just a vacation spot.
“As one of the first hotels in Ilocos, we felt the need for a hotel that will provide service, food, and beverage for both leisure and business travelers,” Santiago says. “They come here for all kinds of special occasions, social functions, seminars, conferences, and even product presentations.”
Northview Hotel is well equipped with amenities that satisfy: swimming pool, videoke system, and spacious parking area, among others. Its location likewise provides the advantage of being near the places that matter: airport, golf courses, beaches, natural and historical sites, and shopping malls. Those who come to taste the distinct flavors of Ilocano cuisine must visit the hotel’s Shen’s Café and Garden Grill Restaurant.
The rooms come in standard single, double, and triple; deluxe single, double, and triple; family; and suite. They all feature cable TV, intercom, free Wi-Fi, and air-conditioning. Suite rooms have a mini refrigerator and a dining room set.
All these are complemented by Northview’s famous service. “Guests appreciate most the attention we give them. They feel the need that there is always someone near them to help and attend to them in case they need something. That is where we come in.”
“We consider our staff’s excellent service as our extra ingredient. We consider our employees as the future of our business. We owners also personally attend to our guests’ need. Customer satisfaction is our ultimate goal. The saying ‘Service is our most important product’ is something we truly live by,” says Santiago.
He volunteers that whenever guests come in, they always express their interest in experiencing traditional Ilocano hospitality at its best. If guest feedback is any indication, Northview is doing encouragingly well.
“I am proud when a good review from guests comes in. Some even write us letters of thanks for their unforgettable stay,” he shares. “As owners, we discovered how difficult it is to build a good reputation. That is why we are justly proud to have a satisfied guest, especially when that guest spreads the word among friends and associates about this ‘wonderful hotel we stayed in.’ Word of mouth is a powerful medium in the hotel industry.”
He also credits the simplicity of the hotel’s setting as one of their trademarks. No frills, no unnecessary trimmings. “Guestrooms are clean. Prices are affordable. Guests get to enjoy complimentary breakfast, free shuttle service to and from the airport or bus terminals, and more. It is the perfect place where you keep coming back to.”
The hotel offers a variety of packages. Among these are its sought-after Laoag City, Vigan City, and Pagudpud Tour packages. Each tour includes a tour guide and packed meals. Seminar packages include accommodations, meals, snacks, free use of venue, and conference facilities. Also on offer are student packages.
“Already, our loyal clients are looking forward to our hotel events such as the annual Valentine’s Day promo dubbed ‘The Grill Poolside Barbecue Buffet,’ a dining experience featuring succulent meat, fish, and seafood served hot and fresh off the grill. We hold ballroom dancing nights at our function hall,” he adds.
“When you come visit us, think of Northview as your ‘home away from home,’” he concludes. So the next time one finds himself drifting up north, look up Northview Hotel and discover why it has become a mainstay in the travel itinerary.
* * *
Northview Hotel is located in Barangay 46, Airport Road, Laoag City, Ilocos Norte. For more information, call 077-773-1689, e-mail at inquire@northviewhotel.com or visit its website at http://www.northviewhotel.com/.