Waterfront launches Central Reservations Center
MANILA, Philippines - Waterfront Hotels and Casinos makes a connection by being the first Filipino-owned hotel chain to launch the country’s first-ever integrated hotel reservation and booking system featuring a full-service, round-the-clock, seven-day-a-week Central Reservations Office. It’s bringing to its guests five hotels in one number.
With the rules of customer engagement changing now more than ever, Waterfront rises up to the challenge by introducing a cutting-edge system that uses only the latest in call center technology and database management software.
A true breakthrough in hotel booking services, clients now have the convenience of making on-the-spot reservations with just one number.
Waterfront continues to stay ahead by enhancing its national presence, enabling guests to book anytime, from anywhere through its revolutionary central reservations facility.
Guests can now book at any of Waterfront’s five hotels — Waterfront Cebu City Hotel & Casino, Waterfront Airport Hotel & Casino, Manila Pavilion Hotel, G Hotel by Waterfront, and Waterfront Insular Hotel Davao — in a seamless, hassle-free system that guarantees immediate booking confirmations with any of the efficient and accommodating call center agents.
Aside from reaching the Waterfront hotels through the 1-800 number, Waterfront continues to give instant confirmation of bookings through its global distribution system in partnership with Utell, its online travel partner, and the Waterfront website online reservations.
Beginning Nov. 15, book with any of Waterfront’s five luxurious hotels from anywhere in the country, anytime of the day, by calling the toll-free number 1-800-10-WFRONT8 (9376688) or (032) 230-9000 for non-PLDT subscribers. Guests may also fax to (032) 505-3099, (032) 505-3100, (032) 505-3101 or (032) 505-3102 or book through waterfronthotels.com.ph.
