MANILA, Philippines - This Christmas, Ayala Malls shows that it continues to care for its customers through the Ayala Malls U-First brand of customer service. Customers are top priority at Ayala Malls — their convenience and satisfaction are foremost. Which is why the U-First brand of customer service is more targeted to the specific needs of Ayala Malls’ different types of customers.
Families will find Christmas shopping easier, breezier, and more relaxing with the recently opened Family Lounge at Alabang Town Center, Glorietta, and TriNoma.
At the Family Corner, families can bond and relax in a safe, clean, and quiet environment. Moms have access to diaper changing, bottle warming and nursing stations while children can enjoy the play areas and reading corners.
To open next year is The Bean Bag, a cool place for teens to meet. This teen lounge’s got music/listening stations.
For shoppers who need to get connected — businessmen, netizens, and other social networkers — there’s the networkers’ station with unlimited WiFi access, free use of laptop at selected stations; comfortable lounges such as the Business Lounge at TriNoma and e-lounge at Glorietta; and mobile phone charging stations
For disabled and senior citizens, Ayala Malls offers the U-First Priority Shopping. The privileges include wheel-in service from entrance to destination inside the mall, sign language assistance at the concierge, free facilities map for persons with disabilities (given upon entrance to the mall), and dedicated parking slots for the disabled.
For tourists, there’s the Traveler’s Advantage Service. Tourists and OFWs get to enjoy the Ayala Malls A-Card privileges such as discounts, freebies, and perks in more than 1,000 establishments.
For all customers, there’s the Virtual Concierge, where customers can call, text, and e-mail their valuable feedback.
Now, U know why shopping is more fun, relaxing, and more convenient at Ayala Malls.