All too often, hearing aids are thought of as cure-all gadgets, properly manipulated by a hearing instrument specialist without whom these techno robots can’t link with human bioacoustics.
Patient satisfaction will go a long way if his "auditory life" is reinforced by the Hi-Tech Hearing Centre’s aural rehabilitation program. The process requires hi-tech equipment for patient interactive participation for proper testing aimed at a precise diagnosis, accurate prescriptive fitting to suit patients’ hearing needs.
Satisfied patients are continually pampered with pre-scheduled follow-up visits for proper hearing instrument maintenance and constant patient education in individualized problem-solving sessions.
Hearing instruments can sometimes malfunction due to several reasons including mishandling. The Hi-Tech Hearing Centre has an on-site well-defined techno service lab comparable to the world’s best in the hearing industry to facilitate hearing aid repairs and services. It’s got a complete inventory of spare parts in both analog and digital products to back the center’s highly trained digital technicians.
The center’s extended international warranty is an advantage for foreign and travelling clients. With the Starkey Lab’s worldwide manufacturing and strategically located service centers, patient care at the center knows no barriers.
The center’s slogan may as well be "Better living through better hearing." The center will not stop looking for better solutions, products, amplifying strategies, services and benefits to the hearing-impaired.
(Editor’s note: The author is a government-licensed hearing aid consultant in British Columbia, Canada.)