MANILA, Philippines - Do cabin crewmembers secretly find you annoying?
A survey of more than 700 international cabin crew members in 85 countries by global travel search site Skyscanner has revealed their real thoughts on the thousands of airline passengers they service year after year.
Seen by many Filipinos as one of the most glamorous and desirable jobs, cabin crew are in the unique position to meet and greet people from all walks of life. Be it local flights going to Cebu or long-haul flights to North America or Europe, some regular habits and requests of passengers can understandably get under their skin more than others.
According to the survey, the biggest gripe for a quarter of cabin crew (26 percent) is passengers who click their fingers at them to get their attention. Coming in at second is the scramble to leave the plane before the seatbelt signs are switched off (13 percent); a habit many Overseas Filipino Workers are guilty of as they finally land back home. Other annoying habits at 30,000 feet include passengers trying to cram too much hand baggage in the overhead lockers (11 percent) and one in 10 find their pet peeve is passengers who talk through the safety demonstration, suggesting that many frequent flyers do not pay attention in spite of increasing requests by cabin staff to do so. Stuffing rubbish in the seat compartments (seven percent) also completed the list.
Janet Ranola, market development manager for Skyscanner Philippines, said: “This is the first time that we’ve surveyed international cabin crew and with the findings, it’s interesting to see that cabin crew prefer to work in economy rather than premium class.â€
The survey was collected by the e-mail database of Cabincrew.com from cabin crew of 85 nationalities around the world. All answers were ranked out of 10.
Full results are listed below:
1. Clicking fingers to get your attention — 26 percent
2. Leaving seat at the end before the light goes off — 13 percent
3. Stuffing too many bags into overhead locker — 11 percent
4. Complaining there’s no space for their bag in the locker — 10 percent
5. Talking through the safety demo — 9 percent
6. Asking for more blankets/pillows — 8 percent
7. Stuffing rubbish in the seat pocket — 7 percent
8. Asking for a different meal — 6 percent
9. Ringing the attendant bell to complain about temperature — 6 percent
10. Asking for a specific brand of drink —4 percent
And what makes the perfect passenger?
• Male
• Traveling alone
• Age 31 to 40
• Sitting in Economy
• Reason for travel: leisure.
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For more information visit www.skyscanner.com.ph or follow Skyscanner on Twitter and Facebook.
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