Call center agents eye raps vs. police

CEBU, Philippines - Over 100 agents of the call center raided by the police for allegedly selling Viagra are planning to file counter-charges against the Criminal Investigation and Detection Group (CIDG)-7.

Lawyer Dominador Cafe, counsel of 7/24 Care Call Center based in Mandaue City, said the agents were nervous while under police custody following last Monday’s raid.

Cafe said one of the agents is pregnant and had to be rushed to the hospital.

Cafe said he and two other lawyers of the company are compiling evidence for the filing of the charges against the Trans-National and Cyber Crimes Division, a unit under CIDG, which conducted the operation.

Cafe said the lawyer and the CIDG-7 personnel who figured in a verbal tussle during the operation have reconciled.

However, they cannot prevent the employees from pressing counter-charges and the the lawyers have to support them.

CIDG-7 director Jose Pante said they have already settled the matter with the call center, but if the employees are pressing charges against them, they will welcome and face it.

Pante said they are just doing their job as law enforcers. 

CIDG-7 was armed with a search warrant when they raided 7/24 Care Call Center in Subangdaku, Mandaue City.

The operation stemmed from the complaint of Pfizer Pharmaceuticals for alleged illegal selling of Viagra, a sex enhancing capsule, via internet.  (FREEMAN)