CSC receives 5,000 text messages on gov’t issues
“TEXT CSC” is a client satisfaction mechanism in which the public can course through their complaints on petty corruption and discourteous government employees. Complainants can simply send a text message to 0917-TEXTCSC (8398272).
“We consider the citizens our partners in ensuring quality service delivery in government. TXT CSC is a way of providing them with more accessible and convenient means to send us valuable information - be it a tip, a commendation for satisfactory service or a recommendation for improving policies, programs and services in agencies” said Public Assistance and Information Office director Maria Luisa Salonga-Agamata.
According to the Philippine Information Agency, the Commission received a total of 5,433 text messages through its text line. — Ferliza C. Contrastisa/LPM
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