CSC receives 5,000 text messages on gov’t issues

 More than 5,000 text messages were received by the Civil Service Commission in 2007 through “TEXT CSC” as part of its “Mamamayan Muna” campaign.

“TEXT CSC” is a client satisfaction mechanism in which the public can course through their complaints on petty corruption and discourteous government employees. Complainants can simply send a text message to 0917-TEXTCSC (8398272).

“We consider the citizens our partners in ensuring quality service delivery in government. TXT CSC is a way of providing them with more accessible and convenient means to send us valuable information - be it a tip, a commendation for satisfactory service or a recommendation for improving policies, programs and services in agencies” said Public Assistance and Information Office director Maria Luisa Salonga-Agamata.

According to the Philippine Information Agency, the Commission received a total of 5,433 text messages through its text line.   — Ferliza C. Contrastisa/LPM