Protocol for All Nations

CEBU, Philippines - Today’s society is an ever changing one, offering innumerable options in the manner we live and deal with one another. And yet, there are basic standards of etiquette, protocol and decorum that are required in dealing effectively with the different nationalities of the world.

Robert Lim Joseph, Honorary Consul General of the Republic of Latvia, an advocate of Philippine tourism and aviation, felt the need to put in writing his extensive knowledge on protocol by publishing a handbook that would serve as a good reference for the local government units, academe, hospitality practitioners and businessmen.     

With his kind permission, here are excerpts of the book aptly entitled “Guide to Global VIPs” which was formally launched at the New World Hotel and hosted by general manager Farid Schoucair.

United States of America

The goal of negotiations in the United States is to arrive at a signed contract. Begin business immediately, with little or no prior small talk. Americans are extremely direct in their manner of doing business. Logic and linear thinking are highly valued. Using statistics and other measurable data to support your opinions will help you be persuasive. They appreciate and are impressed by numbers. Do not hesitate to ask questions. Americans ask a ton of questions when something is unclear to them because they’re unafraid to say they do not know.

United Kingdom

The British have a tendency to seem stiff and formal at first. They tend to stick to formality and protocol. Business organizations are traditionally multi-layered, with  a vertical chain of command that values group consensus over individual initiative.   

France

The French value professionalism and consider it an important factor when gauging outsiders. Hard work is admired, being a workaholic is not. Since the government plays a major role in business, finding a local representative such as a banker or lawyer to help you understand local regulations will save you time and money.

China

The Chinese are very appreciative if you show interest in their    culture, history, geography and landmarks. Try to speak a few words in Chinese. Don’t shy away from telling them about your positive observation on Chinese travel, scenery, weather, culture, art and the like. “Saving face” is a tenet of Chinese culture. As much as possible, avoid embarrassing predicaments. Always treat everybody with utmost respect. Preserve everyone’s dignity and stay away from conflict.

This    121-page, easy reading and concise    handbook    made possible with the cooperation of former DFA Undersecretary Franklin Ebdalin, features    21 other countries including the Philippines. It likewise touches on business etiquette dos and don’ts, communicating effectively,  useful phrases, protocol in international organizations and so much more.

THE GUIDE TO GLOBAL VIPs    is definitely a must- have in every library and home for fast and easy reference in understanding    the art of    protocol in foreign business    negotiations. (FREEMAN)