Quest Hotel earns Service Excellence Award 2013

CEBU, Philippines - Quest Hotel & Conference Cebu received the TripAdvisor Service Excellence Award 2013.

TripAdvisor is the leading travel review site used worldwide with business listing ranging from hotels, inns and restaurants.

The award recognizes service excellence provided by establishments that consistently achieve outstanding travel reviews on the website. It is given to the top 10 percent of businesses worldwide listed on TripAdvisor.

Criteria for the award include outstanding reviews with score of four and five along with the volume of traveller reviews within the year.

“Quest Hotel is very pleased to receive the TripAdvisor Excellence Award. It definitely proves our dedication to “service from the heart” which aims to provide our guests with the most comfortable stay. We are a Great value hotel, providing clean and modern accommodation at an affordable price and we are very happy that our guests are satisfied with our facilities and services” says Executive Assistant Manager, Karen Mendoza.

“We owe this recognition to all those who have generously shared their praises for the property on TripAdvisor and also to those who have given us a chance to see our  shortcomings and help us improve on our service” she added.

Quest Hotel opened in February last year and with a little over a year in operation, the Excellence Award is a testament that it is on the right tract of providing great service and value for money which is what most travellers look for. (FREEMAN)