Qualfon to hire more workers

CEBU, Philippines - Mexico-based call center Qualfon aims to strengthen its workforce in its Cebu operations targeting 1,000 more employees by the end of this year, to boost its current 1,500 workers.

Qualfon chief executive officer Alfonso Gonzales said that they attribute their successful operations through their Cebu branch and expanding is their way of helping Cebu’s economy by providing employment.

Gonzales was in Cebu recently to grace the grand opening of their office at the Skyrise 3-Qualfon building Asiatown IT Park, where they are now occupying floors 9, 10, 11, and 12 and also soon to occupy the 14th floor.

Gonzales shared that since they brought their company in Cebu in June of 2006, they only started with 150 employees and was only using one floor of their recent office which was also in the area, but in the first Skyrise building.

He said that due to the growth of their company in Cebu throughout the years and a positive anticipation of how it would continually develop, they saw the importance of expanding their office as well.

Starting as the only call center outsourcing in Asia, Gonzales said that they particularly chose to bring their company to the country because of the good working attitude of the Filipinos, which includes commitment to the company and the profession, and how Filipinos handle customers properly.

This, Gonzales said are traits that have been known by many to be possessed by the Filipinos, which made them not to think twice of bringing Qualfon to the country. “Cebuanos are already a package. They possess a lot of these good traits.”

With a “Bigger, Bolder, and Better” workplace for all their employees, this is the company’s way of saying that, “we’ve made it to the next level.”