The BL-5C battery is not used in all Nokia products and that only a portion of the Nokia BL-5C batteries in use are subject to the advisory.
In order to determine if a battery is subject to the advisory, it is necessary to remove the battery from the device. A Nokia battery will have “Nokia” and “BL-5C” printed on the front of the battery. On the reverse, the Nokia mark appears at the top and the battery identification number (consisting of 26 characters) is found at the bottom.
Consumers should refer to this identification number to determine if their battery is among the batteries manufactured by Matsushita between December 2005 and November 2006. A comparison of that number with those subject to the advisory will determine a consumer’s ability to obtain a replacement free of charge.
Consumers should visit the website www.nokia.com/batteryreplacement or contact the local Nokia Careline at (02) 886-1234, from 8:30 a.m. to 8:30 p.m., Monday to Saturday.
A list of Nokia products that include the BL-5C battery is available at www.nokia.com/batteryreplacement.