IBM continues expansion into Phl next wave cities

MANILA, Philippines -  IBM has announced that it has opened a new global delivery facility in Nuvali, a fast-growing eco-city development in Sta. Rosa, Laguna.

This affirms the company’s continued expansion into the country’s next wave cities following its announcement last May on launching a similar facility in Naga City in the Bicol region.

Both Sta. Rosa and Naga City are recognized as the country’s next wave cities, or growth centers outside Metro Manila that are poised to serve as information and communications technology (ICT) hubs due to their rich talent, steady telecom infrastructure and support facilities, and generally favorable investment climate.

“IBM’s expansion in Sta. Rosa or the ‘Lion City of the South’ reinforces our strategy and deliberate effort to grow and nurture local talent and develop further opportunities in the country’s next wave cities,” said IBM Philippines president and country general manager Mariels Almeda Winhoffer. “This demonstrates our continued commitment to the country as we work toward enabling a Smarter Philippines.”

The new facility in Nuvali provides another strategic location for IBM Global Process Services (GPS), which will drive its continued expansion in delivering innovative business solutions to its broad range of global clients in customer relationship management, human resources, application services, finance and accounting, and supply chain management.

Organizations are increasingly partnering with IBM to elevate capabilities and drive innovation across functions in order to improve business outcomes.

This complements the company’s existing operations in Metro Manila, where it maintains a number of established global delivery centers in three key cities — Quezon City, Makati and Pasig.

The expansion further strengthens IBM’s presence and existing service delivery capability in the Philippines, which currently serve over a million client employees across 84 countries.

“The Philippines remains one of the strategic locations in IBM’s global delivery network that integrates capabilities, assets, and skills without borders,” said GPS delivery country leader Cassandra Soto.

“With our second global delivery facility in Sta. Rosa City (after Naga City) this year, IBM is in a better position to provide premier career opportunities to more local talent, while helping enhance the country’s global competitiveness in the business process solutions industry,” Soto added.

IBM’s presence in the Philippines spans over 75 years. In the past few years, IBM has made substantial investments in the country, expanding its business portfolio, growing talent, extending geographic reach and boosting skills development as it anticipates exponential growth around the country.

This is in line with IBM’s geographical expansion strategy to expand and grow beyond Metro Manila to prime areas such as Sta. Rosa and Naga City.

For more information on IBM Global Process Services, visit ibm.com/services/bpo.