MANILA, Philippines - Are you raring to get the latest Globe plan bundled phone or Tattoo kit but are too busy to visit a Globe Store?
As part of its commitment to deliver superior customer experience, Globe is offering the Talk2Globe sales hotline, a special toll-free number that allows you to apply for a new Globe postpaid plan without leaving the house and get that new phone delivered to you for free.
Just dial (02) 730-1010 toll-free from any Globe mobile and landline phone, and a trained sales officer will entertain your call, explaining in detail the various Globe or Tattoo postpaid offers and respond to any query you might have.
To start the process, the sales officer will get all the necessary information and he/she will fill out the digital application form for you. For the other requirements, simply scan the necessary documents like ID, proof of billing, and proof of income and e-mail back to Globe.
In around five days, a Globe courier will deliver your phone or Tattoo stick right at your doorstep nationwide for free complete with one-year service warranty.
“Customer experience is at the core of everything we do. It is how we differentiate ourselves from competition and how we continue to delight our customers,” said Chris Lipman, head of customer experience management of Globe.
“With the Talk2Globe sales hotline, customers no longer have to leave the house to apply for a Globe postpaid line. They just continue their daily routine knowing that we will deliver their phones right to their doorstep,” Lipman said.
“And with the Globe Guarantee stamp, subscribers are assured of our service guarantees which include the No Bill Shock policy. The No Bill Shock policy assures users that they will never have to pay more than P999 a month even if they go beyond their data subscription. Users just simply sign up for a PowerSurf or SuperSurf booster and they can rely on the P999 bill cap that’s sure to keep them from overspending, no matter how much they surf and browse,” Lipman added.
With Tattoo Consumable Plan 299 and 499, browse at an unbelievably low rate of P2.50 for 15 minutes and you can use Supersurf promos to extend browsing hours.
You can also go for a Personalized Plan 999 which offers unlimited browsing and option for subscribers to upgrade their speeds to up to 21 Mbps.
The Globe sales hotline is open seven days a week from 6 a.m. to 10 p.m.