MANILA, Philippines - Starting with 150 employees in 2005, Sutherland Global Services Philippines is today more than 13,000 strong — a growth of over 8,600 percent.
However, the secret of success of a business enterprise is not just the quantity of employees but also more importantly the quality of employment.
Consequently, the 2011 Outstanding Employer award given to Sutherland for the third time at the recent PEZA Investors’ Recognition Night reflects the value that the company gives to its people.
The win also assures Sutherland the privilege of being included in PEZA’s Hall of Fame in next year’s awards, a distinction reserved only for a handful of companies which have won the award three times.
Sponsored by the Philippine Economic Zone Authority (PEZA), in cooperation with the Philippine Ecozones Association, the Outstanding Employer Award is given to organizations that generate the most number of jobs, hold high regard for the welfare of their workers, and maintain harmony between labor and management.
In his congratulatory message to the Philippines’ management team, chairman and CEO Dilip Vellodi said, “To win this prestigious award year after year is a very strong testament to the dedication of our employees in the Philippines, who have all helped in making this happen.”
Commenting on the company’s rapid expansion in the Philippines, Vellodi said, “Since our launch in 2005, our operations in the Philippines have become a strategic component of our global service delivery model. The country’s favorable economic environment, business-friendly government policies and above all the technically skilled and committed workforce have been driving forces in our ability to rapidly scale our operations across several locations in the country.”
Aside from being honored with the Outstanding Employer Award three times by PEZA, Sutherland Philippines also received the Philippine Quality Award (PQA) for Commitment to Quality Management during the 11th PQA awarding rites conducted annually by the Department of Trade and Industry.
Sutherland is the first and only BPO in the last 10 years to have been given this award.
In the Philippines, Sutherland set up its first facility in mid-2005 and has expanded to six locations in the country with over 13,000 employees providing integrated BPO services to the company’s Fortune 1000 Global clients.