North Park: Forging success with HP All-in-One POS Solutions

MANILA, Philippines -  For 16 years now, North Park has been enticing the Filipino palate with signature family recipés and great-tasting Pinoy-Cantonese cuisine that foodies have come to love.

Offering a welcoming ambience and a selection of all-time food favorites, North Park has succeeded in earning the trust and approval of patrons who constantly discover delicious and satisfying dining experiences throughout the years.

Reinforcing its commitment to deliver customer satisfaction and exceptional service, North Park turns to the All-in-One Point-of-Sale (POS) technologies of leading IT company Hewlett-Packard.

The company decided to increase productivity and streamline core processes by upgrading its POS terminals to the new HP All-in-One POS Solutions in its 25 stores across Central Luzon.

Raphael Lim Soon, president and founder of North Park, selected the HP ap5000 All-in-One POS Solution because of the exceptional performance, ease-of-use, retail-hardened engineering and the three-year warranty and reliable HP support.   

“North Park is all about serving delicious comfort food that suits the Filipino palate. And technology plays a big part of ensuring that we continue to deliver satisfaction and value to our customers,” he explains.

“We are currently migrating our POS terminals to the HP All-in-One POS Solutions system-wide, and we are looking forward to reaping the benefits of this great product,” he adds.

Exceptional performance in the restaurant environment

For Soon, a crucial aspect in choosing POS terminals is their ability to get the job done especially in the demanding restaurant environment.

With its ruggedized and compact form factor, the HP ap5000 All-in-One POS Solution ensures that the critical business processes of North Park are running seamlessly. It also boasts a stylish exterior free from cable clutter to match the elegant North Park setting.

“What’s great about the HP ap5000 All-in-One POS Solution is that it is able to withstand prolonged wear and tear that’s typical in restaurants, from spillage to hard touch inputs,” Soon says.

“The standard POS systems that we used before in our stores were too bulky and unappealing. But with the compact and elegant exterior of the HP ap5000 All-in-One POS Solution, we are also able to save a lot of space and improve the look of our stores,” he says.

Built to last for extended hours without downtime, the HP ap5000 All-in-One POS Solution boasts a water-resistant touch screen that minimizes fingerprint smudging and can withstand stylus inputs, including pens, fingernails and credit cards.

Designed for optimum reliability, the HP ap5000 All-in-One POS Solution offers integrated and comprehensive hardware that includes a CPU, a 15-inch diagonal resistive touch-screen display, a magnetic stripe reader, and a two-line customer-facing display.

“Since it offers all-in-one functionality and integrated hardware, there is no more need to buy separate touch screens, card readers and other peripherals,” Soon says. “With the HP ap5000 All-in-One POS Solution, we get to save more and enjoy multiple functionality without spending a lot.”

Maximum power, maximum reliability

The HP ap5000 All-in-One POS Solution is powered by robust Intel Core 2 Duo processors, allowing North Park to meet critical business requirements and keep the business going and growing, day in and day out.

HP also tested the existing POS software of North Park and successfully integrated it into the new HP All-in-One POS Solution that it employed, as it delivers maximum scalability and compatibility to any client application.

“The HP ap5000 All-in-One POS Solution has a powerful set of specs that we need to keep our business running smoothly and for extended periods. This is important especially for our stores that are open for 24 hours. And because of its robust capabilities, we are able to load a lot of important applications and eliminate hanging problems that we’ve experienced with our previous POS terminals,” Soon says.

“With the HP ap5000 All-in-One POS Solution, we will be able to enjoy uninterrupted business processes and generate revenue that our business needs. We’ve made the right choice with HP and we hope that we will continue to enjoy HP support and move forward as we provide our customers with guaranteed value and a truly unforgettable North Park dining experience,” Soon adds.