Dealing with call center stress

MANILA, Philippines - The growing number of business process outsourcing companies in the Philippines, particularly call center agencies, have helped the country stay afloat despite the ongoing economic crisis. Because of BPOs, thousands of jobs have been generated for Filipinos.

What made the call center boom a bigger phenomenom is the pay. Call center agents are compensated more than employees from regular companies.

Physical and mental stress in call center agencies, however, is bigger. Aside from adjusting one’s self to irregular working hours, call center agents are prone to harassment and rudeness from dissatisfied customers and other irate callers.

To combat the physical and mental stress that go with this line of work, call center agents are advised to adapt a more physically active lifestyle.

Those undergoing stress are likewise advised to take natural food supplements that are known to fight stress. Ginseng, for instance, has been used as a homeopathic treatment for stress, anxiety, depression, and other mood disorders.

One known vitality pill which has ginseng’s power is Energin 300, which has a potent combination of ginseng and royal jelly.

According to Charles Cultura, national sales and marketing manager of Trianon International, which distributes Energin 300, more and more doctors are now prescribing Energin 300 as a supplement for patients who are under physical and mental stress.

Traditional Chinese medicine has always considered ginseng the king of herbs and has recommended it for general debility, fatigue, for “pacifying the nerves and nourishing the brain” and for immune support, energy, mental power, alertness and maintenance of good health.

Ginseng contains ginsenosides that help increase energy, counter the effects of stress, and enhance intellectual and physical performance.

Other constituents include the panaxans, which help lower blood sugar, and the polysaccharides (complex sugar molecules), which support immune function. Hence, Cultura says Energin 300 is also prescribed by doctors for diabetics.

Royal jelly, also contained in Energin 300, is one of the world’s most complete concentrated natural food sources. It is also a scientifically proven wound healer and anti-tumor agent. Royal jelly has also been shown to lower cholesterol levels.

Containing many potent natural antioxidants, royal jelly has an anti-aging effect, says Cultura. Numerous health benefits have been reported with royal jelly, including helping increase energy, stamina, robustness, youthfulness, promoting immune system and skin beauty, and alleviating anxiety, asthma, moodiness, and sleeplessness.

Energin 300 is manufactured by NOW International, one of the biggest manufacturers of vitamins and food supplements in the United States. It is represented locally by Trianon International. Provincial distributors are welcome and may contact Cultura at 892-0723.