The affluent get the quality and service they seek

MANILA, Philippines - An unrivalled lifestyle supported by luxurious amenities and outstanding guest service in one prime location is the promise being offered to unit owners of Raffles Residences Makati. 

Randy Zupanski is managing director of the Raffles complex located at the heart of the Ayala Center where the 237-unit luxury residence will share the same address with an exclusive Raffles all-suites hotel and a 280-room Fairmont Hotel. With over a decade’s experience in the largest luxury hotel management company in North America, the amiable Zupanski is certain the lifestyle promise will be fulfilled to all who live at Raffles Residences Makati. 

Having managed a similar mixed-use complex with a Fairmont Hotel and a luxury residential development in Vancouver, he relates to what it would feel like to live at the top-end Makati residential enclave opening next year:  “People in general go out to dinner, go to a gym nearby, have their house cleaned and order in-Suite dining. At Raffles Residences Makati, you will have all these services in one place – and delivered with the highest quality standards. A Raffles resident will enjoy convenience and lifestyle at a very exceptional level.” 

New to Metro Manila, a residential tower within a mixed-use complex anchored with a well-known hotel brand has become a trend in many major cities in North America, according to Zupanski who has roots in Canada and has managed properties in Newport Beach in California, Shanghai and other ritzy destinations. Raffles Residences Makati will not only be supported by one hotel brand – but two. The Raffles brand ensures “thoughtful, personal and discreet service” to well-travelled guests. That same service familiar to Asian travellers will be enjoyed by those in the Residences “this is what will separate this project from other quality buildings in the market, our ability to deliver world class luxury lifestyle amenities and services to our residents” says Zupanski. 

The Raffles/Fairmont’s portfolio of storied hotels, including The Raffles Singapore, the Plaza Hotel New York and the Savoy Hotel London, is also founded on exceptional guest service, says Zupanski. In Manila, the Fairmont will be targeting a corporate market while the Raffles Hotel will be targeting the luxury leisure travellers. The complex will be distinguished by its ballroom among other convention and meeting facilities. “We’re very excited about the ballroom. With a capacity of 680 guests for dinner we know it will the venue for big business meetings, grand social events and fabulous weddings,” says the seasoned hotelier. 

For Raffles Residences Makati unit owners, the ballroom and the other facilities of the Fairmont as well as the Raffles all-suite accommodations will heighten the experience of living at the “centre of everything,” Zupanski observes. “It is not just access to the seven restaurants and lounges of the two hotel brands but also access to Makati’s other top restaurants, socials, the arts, services right at their doorstep.” 

But despite the array of advantages presented by location, the experience of living in Raffles Residences Makati will be “private and exclusive.” Enter the front door and you enjoy all the comforts of home demanded by an affluent lifestyle. 

Catering to travellers with homes in other capitals of the world, owners at Raffles Residences Makati units can also lease out their unit through the Raffles rental program during the months the owners are scheduled to be elsewhere. To ensure that the demand for luxury spaces with uncompromising quality is met, units that will be part of the program will be designed by Bent Severin and Associates (BSA), which specializes in design schemes and plans for luxury and resort hotels across the globe.