And in keeping with Ayala Land Premier’s dedication to customer satisfaction, Ayala Greenfield Estates offers exciting additional services that will surely add more value to living in this scenic leisure community.
"We have just stated offering extended services that include external housekeeping and gardening," shares village administrator Kenny Cruz. For a minimal fee, the village’s property management staff can help take of simple chores like washing windows and floors or cutting the grass and maintaining the garden area. "So far, we’ve had several inquiries from residents who are very interested in availing these services," says Cruz.
Eventually, the village plans to offer other services like landscaping, car washing, catering and events organizing to help coordinate birthday parties and similar gatherings. "We also hope to provide a laundry service and even a technical butler who can assist residents in setting up equipment like computers or a home theater system," adds Cruz.
While offering extra services are common in residential buildings, this is the first time that such efforts are undertaken in a subdivision. "We have done extensive research to find out what our residents like and what services would answer their needs," relates Cruz. "Because Ayala Greenfield Estates would pioneer the concept of providing such services, we made sure that what we offer is tailor-made for our residents to ensure their comfort. The extra services will also enhance their appreciation of being part of this community."
The personalized services also extend to the Ayala Greenfield Golf and Leisure Club. Says Laurent Lamasuta, general manager of the Ayala Greenfield Golf and Leisure Club, "We want our residents to feel comfortable and truly enjoy the value of living at Ayala Greenfield Estates. This is a place where they can get away to relax, and we hope to enhance that feeling by offering services that fit their lifestyle."
The care and attention that the Club provides its members begins even before they set foot at course. Staff drivers n golf carts can pick up the members at the parking area and take them to the clubhouse and back. Should they desire, the golfers can even be taken directly to the course’s Hole #1. The Club also provides valet parking service.
The club staff is always on hand to ensure the members’ comfort, serving refreshments after the golfers finish the first 9 holes, and distributing cold towels and water as they make their way back to the clubhouse after the 18th hole. While members can enjoy a round of golf with other members or with friends, the residents golf director and marshal can also join the party to share tips on improving their game.
The golfers can cap their game with a delicious lunch or snack at the Veranda, which offers an extensive a la carte menu. They can also look forward to new food promotions and special beverage concoctions every month.
All these services are delivered by the friendly, courteous and well-trained staff of the Ayala Golf and Leisure Club, which also strictly implements high quality service standards. "These service standards should be sustainable and consistent," relates Lamasuta, "because our goal is not just to provide but even exceed our members’ expectations in terms of the level of service." Lamasuta adds, "We are very receptive to our members’ needs and wishes. If we can implement and sustain these requests, we provide them."
Other service enhancements are also in the works. "Ayala Greenfield Estates is first and foremost a residential community, and we see the Club as an extension of every resident’s backyard," relates Lamasuta, "which is why we plan to enhance our services to make their visit here hassle-free." The Club plans to implement a "come and play" service wherein members can opt to leave their golf set at the club, come directly to tee off No. 1 and start enjoying the game without registering.
Residents will also be able to enjoy other recreational activities at the Ayala Golf and Leisure Club, with a swimming pool, badminton courts and a spa soon to be developed. "These amenities will allow us to provide a fully loaded Club for the enjoyment of residents and Club members," says Lamasuta.
Beyond ensuring the comfort of residents with these personalized services, Ayala Greenfield Estates also enforces security controls to provide for their safety and peace of mind. "Residents and visitors pass through two gates before entering the village proper," shares Alfonso Galindon, Ayala Greenfield Estates’ chief security officer. "The gate pass policy is strictly enforced; all vehicles are inspected and the persons inside are asked to provide identification before being allowed to enter the village." Roaming security personnel also constantly patrol the streets of the subdivision.
The comfort and security that the village administration serves to further enhance the quality of living at Ayala Greenfield Estates. Residents will not only delight in nature’s beauty and indulge in exciting leisure activities in the clubhouse and the golf and leisure club, but also enjoy personalized services that will surely bring more of good life in this scenic haven.
The services are also reflective of the Ayala Land Premier culture, where customer satisfaction is of paramount importance. "We take a lot of pride in being able to please our residents," shares Lamasuta. "The fulfillment is our best reward."
Ayala Greenfield Estates is one of the choicest, exclusive residences managed and marketed by Ayala Land Premier, the high-end business unit of Ayala Land, whose excellent brand of service and care has led to the development of innovatively designed and exceptionally engineered, first-class abodes over the last few decades. It is developed by Ayala Greenfield Development Corp.
For inquiries about Ayala Greenfield, call 728-7000, log on to www.ayalagreendfieldestates.com or email ask@ayalalandpremier.com.