MANILA, Philippines - Small and medium enterprises (SMEs) have to keep a tight watch on their costs while continuing to be responsive to increasingly demanding customers in order to survive.
For an electrical parts manufacturing company in Valenzuela City, it found the best partner to achieve these twin objectives with the 2GO Budget Box. This latest product from 2GO has the same dimensions as the regular balikbayan box that allows customers to send cargoes weighing up to 50 kilograms anywhere in the country at as low as P369 for Visayas-bound packages from Manila.
According to the company’s purchasing officer Ferlyn Santos, they used to have to wait to fill up one 10-footer container before being able to send the electronic materials that they needed to send to their projects in the Visayas or Mindanao. This created problems when urgent materials such as electrical wires and switch gear boxes were needed on the site right away.
When the Budget Box was introduced last year, Santos said that she found a solution to her problem because she doesn’t have to wait to fill up a whole container anymore and just packed the needed materials in balikbayan boxes.
She added that the Budget Box also offers the same convenience as other 2GO services where she can easily track her cargoes through the hotline number 5287-136. She also appreciated the 2GO agents in the Marulas Branch who helped her find a flexible solution to her problem.
For another businessman, Peter Emata, the Budget Box helps him bring his deliveries to his different businesses and charities all over the country at a cost-efficient way and aided by customer service-oriented 2GO agents who take care of his needs.
Emata has always been a 2GO SM North EDSA client and has been a Budget Box client since the product was launched last year. He said that the Budget Box gives more savings with his deliveries.
Emata is also part of international charitable institutions that cater to improving education in the rural areas. “For the charities I’m into, I usually send out school supplies and old books using the Budget Box, at least once a month,” he said.