Because of this, it pays to know the latest trends, to learn new techniques and to continually boost camaraderie among all the stakeholders. And sometimes, it’s not enough to hold a meeting at the boardroom or to just conduct some "group games" to boost morale.
For over six years now, the Meralco Management and Leadership Development Center or MMLDC has been living up to its name – literally – that it now has a reputation for "managing managers and developing leaders" in very diverse fields.
"At MMLDC, we take pride in customizing our programs depending on the need of the group, that’s why we have multinational companies, pharmaceutical firms, international and local NGOs, universities and even cooperatives coming over and asking for our services," said MMLDC’s managing director Agnes Fidelino.
The center is a ‘one-stop-shop’ that offers a wide range of services such as corporate programs which can be conducted by an experienced facilitator off-site or on-site. One such package is called the "Customer-Crrrazy Service," a two-day workshop designed to provide the participants – front liners, supervisors, and managers – an overview of an organization marked by a culture of customer consciousness and continuous improvement.
They will be provided with the tools in translating corporate values into measurable terms that result to customer satisfaction.
Another highlight of an MMLDC business package program is the ‘Core Values Dynamics’ where the re-writing, if called for, of the corporate mission and vision is done. This two-day program is a proactive approach to establish the organization’s fundamentals through the principles of effective leadership at the personal, interpersonal, managerial and organizational levels.
Other business packages include the "Creative Presentation and Facilitation Techniques" which is designed for teachers, trainers, facilitators, and HR practitioners; there is also a "Basic Supervisory Functions" course and "Strategic Planning" program that will help participants create better strategies for their companies.
"MMLDC takes pride in its Teambuilding program which we have continually improved on through the years," said Fidelino. "This program is a series of activities designed to keep the workforce motivated through various structured activities in a learning environment. Aside from the development of professional relationship among the team members, teambuilding also enhances skills in customer service, communication, problem solving, leadership, planning, and creativity, among others."
Located along Sumulong Highway and nestled among the sloping hills of Antipolo, MMLDC has hotel-type rooms that add leisure to learning, thus helping a manager feel more rejuvenated for the competition ahead. After the training sessions, managers can go around the chapel, game room, gym, aviary, or the pool or enjoy world-class cuisine at the Pavilion and Food Hall.
"True enough, the 32nd ARTDO (Asian Regional Training and Development Organization) International Conference composed of top HR practitioners all over the world were very impressed with MMLDC’s training and development packages including the excellent service and accommodations," said Fidelino adding that MMLDC also got positive comments from the international delegates of the Cement Professionals Program conducted by La Farge Cement Services Phils., Inc.
"Don’t be left behind the competition. Equip yourself with the appropriate tools to ensure that you rise above the competition," advised Fidelino to managers especially to HR practitioners. "MMLDC’s roster of HR experts are here to help you and your company face the various challenges."
For more information, call MMLDC at 632-8111 or e-mail: mmldc.marketing@meralco.com.ph. You may also visit its website: www.mmldc.com. MMLDC is located at Km. 27 Sumulong Highway, Antipolo City.