MANILA, Philippines — Courier giant FedEx Corp. has broadened its touchpoints in the Philippines to more than 1,100 outlets to provide customers with additional options for sending off their packages.
The huge footprint of Fed-Ex Authorized ShipCenters (FASC) gives consumers a variety of branches where shipments can be dropped off.
This network is composed of 792 2GO outlets, 335 SM Business Centers and 25 Alfamart stores, all of which are allowed to take packages at no extra cost.
FedEx Philippines managing director Maribeth Espinosa said the company is widening its reach for ease of access of customers.
Likewise, FedEx believes that collaborating with local firms would open up new opportunities for them.
“The service enhancement will bring significant benefits to the fast-growing e-commerce sector. It will also offer better flexibility for consumers,” Espinosa said.
Citing an outlook from GlobalData, FedEx said that the e-commerce market in the Philippines is expected to grow by 23 percent to $12 billion this year.
The sector is estimated to expand by an average of 18 percent every year, allowing it to reach the $19 billion mark by 2026.
FedEx hopes that the continuous expansion of its FASC network would contribute to the exchange of goods and services in the e-commerce segment.
FedEx reminded senders dropping their items off at a 2GO branch have to log into their 2GO app and input their shipping details before they can leave their packages.
On the other hand, customers may go to an SM Business Center for shipments bound abroad.
FedEx said consumers may access the FedEx Delivery Manager if they want to ship via Alfamart.
The platform enables customers to change the delivery date and location, allowing them to also receive a shipment from an Alfamart nearest to them.
Last year, FedEx introduced an option for clients to customize their shipping options and receive real-time updates through WhatsApp, and the courier aims to move toward that direction wherein customers can personalize their delivery preferences.
The subsidiary of FedEx Corp., serves as one of the largest express couriers in the world, as it can deliver to 220 countries and territories worldwide whether by land or air.