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Business

Super app makes digital transactions easier for SMEs

Lawrence Agcaoili - The Philippine Star
Super app makes digital transactions easier for SMEs
Enstack managing director Macy Castillo said the company eases SMEs into digitization by transforming familiar pen-and-paper processes such as recording sales, expenses and inventory, into mini apps.
STAR / File

MANILA, Philippines — Small and medium enterprises (SMEs) super app Enstack continues to help small businesses in their digital transformation journey as Filipinos turn to electronic channels due to COVID-19 mobility restrictions.

Enstack managing director Macy Castillo said the company eases SMEs into digitization by transforming familiar pen-and-paper processes such as recording sales, expenses and inventory, into mini apps.

“They are  then introduced to digital services such as shipping and cashless payments to expand their reach. We want digitization to feel achievable by letting SMEs decide their pace and which features to start with,” Castillo said.

Enstack built highly localized features so Filipino SMEs could sell online, in person, over the phone, and even via chat as well as offer cash and cashless payment options.

The app also helps SMEs book couriers directly on Enstack as well as digitize paper ledgers and inventory.

Enstack allows SMEs to take their first leap towards digitization and manage orders, track inventory, get paid, ship packages, and record daily business transactions on their mobile phones.

The app’s innovative Single Sign-up process solves a major pain point for most small businesses – access to services usually reserved for larger companies.

By submitting just an ID, a selfie, and proof of billing once during sign up, merchants become verified users and can offer value-added services such as digital payments and same-day delivery at discounted rates.

Another user favorite, the Chat Store, also enables merchants to automatically accept orders via their linked Facebook Messenger accounts so they never miss a sale.

Allysa Fabiaña, owner of Thrift Season, said Enstack now operates her business using only a smartphone.

“Enstack has allowed us to understand our business and run it better with its accounting and inventory tools and built-in reports. We’ve also been able to cater to more customers through in-app services that allow us to offer cashless payments,” Fabiaña said.

Enstack is available in the Philippines and Vietnam and is set to launch in other Southeast Asian countries in the next 18 months.

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