MANILA, Philippines - SM Supermalls clinched for the second year the Platinum Reader’s Digest Trusted Brand Award for the Shopping Mall category in the Philippines for 2014. As the ultimate seal of consumer approval, the Trusted Brand Award reflects SM Supermalls’ commitment to trustworthiness and credibility, quality, value, understanding of customer needs, innovation and social responsibility.
SM Supermalls adheres to basic tenets of shopping center management rooted in providing the highest level of service to its shoppers which include well-curated local and global fashion brands through partnerships with the world’s best retailers; a well-planned mix of food tenants giving the market a taste of the best in the local and global scene; a wide array of entertainment options; architectural eco-friendly designs and a warm and welcoming ambience that allows shoppers from all walks of life to feel safe, comfortable and happy.
Winning this award reaffirms SM Supermalls’ commitment to constant innovation and responsible mall development. The company’s duty goes beyond serving its customers inside the malls as it is also implements sustainability programs benefitting the communities where an SM mall is located. This award motivates SM Supermalls to work even harder in order to maintain the trust and bond with its customers have given the brand. And one important reason why SM Supermalls is the Filipinos’ most trusted mall brand is perhaps because it’s never veered away from what it’s been known for through the years – quality, affordable luxury and a shopping experience second to none. This is what SM Supermalls is all about.
In just over five decades, SM Supermalls became the Philippines’ most patronized chain of malls, rapidly growing from just one store into 49 malls in the country, three of which (SM North EDSA, SM Megamall and SM Mall of Asia) are among the biggest malls in the world. SM Supermalls also owns and operates five malls in China.