Convergys enters ICT Awards Hall of Fame

MANILA, Philippines - Convergys was elevated to the 2014 International ICT Awards’ Hall of Fame for having won Best Employer of the Year three times – in 2007, 2009 and 2012.  The company has also won Best Company of the Year twice in the awards’ history.

The International ICT Awards is held annually to recognize corporate and individual contributions for the promotion of the Philippines’ IT and business process management industry.  The awards introduced the Hall of Fame this year to recognize an organization that has won in any category for at least three times. Convergys is the first to be inducted to Hall of Fame status as Best Employer.  This recognizes Convergys’ consistent excellence in strategic HR leadership and management, HR competencies, practices, policies and performance throughout the years.

Convergys remains the Philippines’ largest private employer, now 55,000-strong in employee size after having completed its global acquisition of Stream Global Services in March of this year.  Convergys currently has 33 operating sites across the country, from Baguio in North Luzon to Davao in Mindanao.  Out of these, seven are in Cebu.  The company currently serves clients and customers from North America, Europe, Middle East and Africa, Asia-Pacific, New Zealand and Australia; industries served are telecommunications, technology, retail, financial services, entertainment and media, healthcare, and automotive industries.

“We share this honor with the entire Convergys team. This is a testament to our journey in the Philippines for the past 10 years—that in everything we do, we are improving our lives and those of our families, building leaders and growing careers, caring for customers, and importantly, giving back to the communities where we live and work. We are further excited that with Stream (2013 ICT Employer of the Year) now part of our team, our combined organization will be even better, stronger, and moreformidable,” said Ivic Mueco, senior vice president and convergysPhilippines country manager.

Aside from the ICT Awards, Convergys is also in the Philippine Economic Zone Authority’s Hall of Fame for winning both Exporter of the Year and Employer of the Year three times.  Convergys was also the 2013 American Chamber of Commerce awardee for CSR – Improving Quality and Access to Education, for its Convergys Community Action Network driven by employees at each site.