Better product, service quality vital to Phl – study

MANILA, Philippines - The Philippine Metrology, Standards, Testing and Quality Incorporated (PhilMSTQ Inc.), a non-government organization, recently launched “Quality Matters”, an advocacy for an improved National Quality Infrastructure (NQI).

“Quality Matters” aims to raise awareness on the country’s system for quality. PhilMSTQ hopes to engage consumers, small and medium enterprises (SMEs), business, and government agencies to improve the country’s NQI.

“A strong and well-coordinated national quality infreastructure (NQI) with the inherent elements of metrology, standardization, testing, certification and accreditation is vital to a country’s economic growth,” said PhilMSTQ Inc. president,  Cirila Botor.

During the launch, PhilMSTQ presented a copy of the Executive Summary of the NQI Study to Department of Trade and Industry Undersecretary for Consumer Welfare and Business Regulation Group Zenaida Maglaya. The main recommendation of the study is the establishment of a single NQI Policy and Strategy supported and endorsed by regulators and all relevant stakeholders. The study further identifies the current strengths and weaknesses of the Philippines’ quality infrastructure and provides recommendation to help regulators move forward to create the conditions for the improvement of the country’s NQI.